Filemaker server admin console won't start
I am trying to install the FMS 12. Installation is successful until I click on the startup page. The admin console won't load. How can I troubleshoot this?
Thank you for the post.
A few additional question to assist us with narrowing this down:
1. What is the operating system for the FileMaker Server 12?
2. What version of Java is installed?
FileMaker Server and Java - Overview and troubleshooting
3. What do you see when trying to access the FileMaker Server start page at http://[serverIP]:16000 in a web browser?
4. Does the .jnlp file download?
5. What browser(s) have been tried?
Java Known Issues
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What should I do when I see a security prompt from Java?
How can I configure the Exception Site List?
It is FMS 12.6 for mavericks.
It is Java update 65
When I click on the start page link, there is a " please wait while admin console starts" and then it says that " the admin console start page is not available. The admin server process may not be running, a required port may not be available or your machine may be running slow"
The .jnlp did download
I am trying on safari 7.0.5
Note: I once successfully installed FMS12, unistalled it and am now trying to reinstall it but no success.
Thank you for the reply.
"The .jnlp did download"
If the .jnlp file is double-clicked from the download location, then does the java applet launch?
Lastly, since being able to launch the FileMaker Server Admin Console is a free standard support topic through FileMaker's technical support, please don't hesitate to call to troubleshoot over the phone, as we always want a user to be able to administer his/her server.
If you are located in the U.S. or Canada, then contact technical support toll free at 1-800-325-2747. The hours are between 7 AM - 5 PM PDT.
If you are located outside of North America, then locate the technical support office nearest you from the following link:
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