AnsweredAssumed Answered

Filemaker Server Files Disappered

Question asked by thomann061 on Oct 16, 2014
Latest reply on Oct 16, 2014 by thomann061


Filemaker Server Files Disappered

Your post

Around 8am this morning filemaker users could not log in.  I checked the server console and all the files were gone.  I checked the physical directory, and they are all still there.  I checked the logs and I read that starting at 8am, the server started deleting backups from 9/17-10/15.  It seems really random that it would do that.  I checked the backup schedules and two of them had "unexpected errors" and were not running.  Besides that incident, I can't figure out why the files are not being recognized by filemaker server.  At this point I do not care about the backups and would like to get back up and running.  

More info - the default folder is "databases" (this holds around 56 databases) and i have a secondary folder - "Mobile" (holds 1 database) The "Mobile" folder works and shows 1 database!

I am running filemaker server 11. Most clients run filemaker pro 13, some are still on pro 12.

Any help is appreciated.  Thanks, Jake