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Filemaker Sever 10 Advanced unable to check for updates

Question asked by RitcheM on Jul 16, 2009
Latest reply on Aug 13, 2009 by TSGal

Title

Filemaker Sever 10 Advanced unable to check for updates

Your post

I am using Safari hosting the Filemaker Server 10 Adv right now and want to check for updates.  I opened the Admin Console Start Page and clicked the Software Update button.  

 

This is the error displayed:  Filemaker Server could not connect to filemaker.com to check for updates.  Ensure your server can connect to the Internet or try again later.

 

I'm wondering why it can't connect to filemaker.com when in fact I can connect to the Filemaker website using Safari browser and write this message in the Filemaker forum. 

 

Are there any special ports to be opened for the server to connect to the website? 

 

 

Need help and thanks,

 

Ritche 

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