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FM  Server 13, 1 Free + 5 purchased = 6 concurrent connections

Question asked by jessieleah on Sep 3, 2014
Latest reply on Sep 10, 2014 by TSGal

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FM  Server 13, 1 Free + 5 purchased = 6 concurrent connections

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FM Server 13 comes with one connection for FM Go and I purchased an additional 5 concurrent connections for FM Go and the server shows that we have 6 altogether.  However, only 5 people can connect when using FM Go when on our network.  The 6 connections is for FM Go only right? And doesn't include computers on the network which can connect, for sake of my post, free?  We do not use WebDirect anywhere, it isn't even turned on.

Any thoughts on why the server is only allowing for 5 connections and not 6?  I looked at all the clients connected to FM server and there aren't any other people using FM Go at the time.

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