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FM "not responding"

Question asked by bkolb on Nov 18, 2014


FM "not responding"

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Over the past week, I have been getting called because user's FileMaker clients (we are running FM Server 11   and using FM 11 Pro clients) are showing "Not Responding" when they click on a link.  It will take 30 seconds to several minutes before it comes back for them to use.   

The users mainly complaining are known to have a lot running on their PCs.  However, this just started happening last week (week of 11/10-14).   Nothing that I am aware of has changed on the server.  We migrated this installation from a Windows 2003 Server to a new server running Windows 2008 R2 back in late September.  Things have been running smoothly till last week. 

I tried recreating the issue on my PC and while it is a bit slower and I do see the "Not Responding" occasionally, it isn't for nearly as long as they are seeing.  Can anyone help me figure out what's going on?  How would I go about debugging this?   Any help is appreciated.