AnsweredAssumed Answered

FM Server Admin Console on remote computer not working

Question asked by typeguy on Oct 15, 2008
Latest reply on Jan 8, 2014 by Yadin


FM Server Admin Console on remote computer not working

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I am trying to run Admin Console from a computer other than the FM Server itself. I can access the console locally but when attempting to do it from another computer it takes a long time then eventually errors out.


I do not have the server limited to local access only. I use the following method of opening the console:


1. In FireFox (v2 and v3) I enter 'ipaddress:16000' and load the start page.

2. From the start page I click on the Admin Console icon, it begins to download a file with a '.jnlp' extention and reports that it is launching the admin console.

3. after a long time (more than 5 minutes sometimes) I get an error message that reports connection to the server has failed. (The specific error message is: Admin Server Connection Error: The admin console cannot establish a connection to the admin server.)


I have made sure that port 16000 is open on the FM server machine. Is there anything else I am over looking?


TIA for responding,