3 Replies Latest reply on May 16, 2012 8:55 AM by philmee95

    FMP 11 Advanced server, lock up, multiple logins, no debug info

    philmee95

      Title

      FMP 11 Advanced server, lock up, multiple logins, no debug info

      Your post

      Thank god whatever is happening waited until most tables were moved to FMP 12.

      So I we have advanced server with 4 databases. The databses had been running fine for at least 6 months. The other 30 or so DB were moved to 12 and these last 4 are on fmp advanced server 11 until we find a workaround for a db4 file import filter bug in fmp 12.

      So clients have 11 and 12 installed which might be the issue. The last server was win2k3 with fmp11 advanced and the 11.2 patch.

      I built a new server last night on win2k3 x86 and installed filemaker clean thinking it could be the server.

      Same problem with the file locking up when a simple button that chnages layouts and does a find on 1 field for the word "open" (other values are closed, in process etc.). This is when the query dialog box pops up, won't go away and eventually fmp shows as gray as it is not responding to windows gui updates.

      Sign onto the server admin and see multiple connections for the same people. So there may be 8 clinets logged as using files but there are only 3 people that need these files and they are just duplicated.

      Nothing in the 1 log file I found in C:\Program Files\FileMaker\FileMaker Server\Logs\Event.log

      Nothing in windows events besides a few warnings after

      and these after the server is rebooted as stopping fmp service just hangs as well:

      Database "Bodyshop" was not closed properly; performing consistency check on 9508 blocks...

      and these user disconnect warnings:

      Client "Citrus Motors (lt-pc3) [10.2.146.45]" no longer responding; connection closed. (10)

      The server has always had 3 gb ram, 2 vCPU as this is on vmware and has been for at least a year.

      How do I trouble shoot this? I have nothing to go on. We have 2 copies of fmp client advanced, but not knowing where to begin looking is not helping as I do not see any rhyme or reason why moving 90% of the files off this server would cuase these issues.

      There are no references to fmp12 files. There is a linked SQL datasource that is read only. Supposedly there have been no changes to this fmp database as far as schema or scripts within a month. Problem started 2 weeks ago.

        • 1. Re: FMP 11 Advanced server, lock up, multiple logins, no debug info
          philmee95

          the event.log file:

           

          2012-05-15 00:11:32.503 -0700 Information 162 fmp11 Starting FileMaker Server 11.0v1 (02-04-2010)...
          2012-05-15 00:11:32.503 -0700 Information 657 fmp11 Client access logging disabled.
          2012-05-15 00:11:32.503 -0700 Information 178 fmp11 Maximum size of log file: 40 MB
          2012-05-15 00:11:32.503 -0700 Information 658 fmp11 Email notification to administrators: None
          2012-05-15 00:11:34.447 -0700 Information 174 fmp11 Statistics logging disabled.
          2012-05-15 00:11:35.975 -0700 Information 606 fmp11 Default database location: filewin:/C:/Program Files/FileMaker/FileMaker Server/Data/Databases/
          2012-05-15 00:11:35.975 -0700 Information 622 fmp11 Additional database folder: Disabled
          2012-05-15 00:11:35.975 -0700 Information 620 fmp11 Runtime Solutions custom database extensions: Disabled
          2012-05-15 00:11:35.975 -0700 Information 434 fmp11 Default backup location: filewin:/C:/Program Files/FileMaker/FileMaker Server/Data/Backups/
          2012-05-15 00:11:35.975 -0700 Information 602 fmp11 Administrator authentication method: Require no password
          2012-05-15 00:11:35.975 -0700 Information 498 fmp11 Secure (SSL) Network Encryption: Disabled
          2012-05-15 00:11:35.991 -0700 Information 614 fmp11 Maximum number of client connections permitted by FileMaker Server License:  Unrestricted
          2012-05-15 00:11:35.991 -0700 Information 616 fmp11 Maximum number of Web Publishing Engine sessions permitted by FileMaker Server License :  100
          2012-05-15 00:11:35.991 -0700 Information 677 fmp11 XDBC connections are allowed by this FileMaker Server license.
          2012-05-15 00:11:35.991 -0700 Information 608 fmp11 XDBC connections are not allowed.
          2012-05-15 00:11:35.991 -0700 Information 679 fmp11 IWP connections are allowed by this FileMaker Server license.
          2012-05-15 00:11:38.028 -0700 Information 472 fmp11 Server scheduling enabled.
          2012-05-15 00:11:38.028 -0700 Information 74 fmp11 Maximum number of files to host: 125
          2012-05-15 00:11:38.028 -0700 Information 112 fmp11 The cache will flush every 1 minutes.
          2012-05-15 00:11:38.028 -0700 Information 466 fmp11 File list filtering: Disabled
          2012-05-15 00:11:38.028 -0700 Information 500 fmp11 Client authentication method: FileMaker accounts only
          2012-05-15 00:11:38.028 -0700 Information 596 fmp11 Disconnect idle clients disabled.
          2012-05-15 00:11:38.028 -0700 Information 492 fmp11 Sample statistics every 15 seconds.
          2012-05-15 00:11:38.028 -0700 Information 532 fmp11 Automatic updates disabled.
          2012-05-15 00:11:38.028 -0700 Information 406 fmp11 Starting FileMaker Database Engine...
          2012-05-15 00:11:38.475 -0700 Information 637 fmp11 Open files without consistency check: Disabled
          2012-05-15 00:11:38.475 -0700 Information 118 fmp11 Server host name type: System
          2012-05-15 00:11:38.475 -0700 Information 613 fmp11 Maximum number of client connections configured in FileMaker Server: 250
          2012-05-15 00:11:38.475 -0700 Information 615 fmp11 Maximum number of Web Publishing Engine sessions configured in FileMaker Server :  100
          2012-05-15 00:11:38.475 -0700 Information 166 fmp11 Database cache size: 64 MB.
          2012-05-15 00:11:38.475 -0700 Information 608 fmp11 XDBC connections are not allowed.
          2012-05-15 00:11:38.475 -0700 Information 408 fmp11 FileMaker Database Engine started.
          2012-05-15 00:11:41.469 -0700 Information 486 fmp11 FileMaker Server started.
          2012-05-15 00:11:41.469 -0700 Error 508 fmp11 Another copy of FileMaker Server (MANGO [10.2.146.105]) is already running with this license key. This copy of FileMaker Server will not open any databases, but will allow updating the license key in the Admin Console.
          2012-05-15 00:11:41.469 -0700 Error 92 fmp11 Could not complete operation on database "FMServer_Sample" because it is not currently open.
          2012-05-15 00:11:47.657 -0700 Information 518 fmp11 Administrator connected: "fmsadmin [10.2.146.127]" (fmadminserver).
          2012-05-15 00:27:45.607 -0700 Information 614 fmp11 Maximum number of client connections permitted by FileMaker Server License:  Unrestricted
          2012-05-15 00:27:45.607 -0700 Information 616 fmp11 Maximum number of Web Publishing Engine sessions permitted by FileMaker Server License :  100
          2012-05-15 00:27:45.607 -0700 Information 677 fmp11 XDBC connections are allowed by this FileMaker Server license.
          2012-05-15 00:27:45.607 -0700 Information 608 fmp11 XDBC connections are not allowed.
          2012-05-15 00:27:45.607 -0700 Information 679 fmp11 IWP connections are allowed by this FileMaker Server license.
          2012-05-15 00:27:48.510 -0700 Information 418 fmp11 Opening database "FMServer_Sample"...
          2012-05-15 00:27:48.510 -0700 Information 184 fmp11 Opened database "FMServer_Sample".
          2012-05-15 00:30:28.176 -0700 Information 514 fmp11 Administrator authentication method: Password required
          2012-05-15 00:30:28.895 -0700 Information 10 fmp11 Schedule "Hourly" created by "fmadminserver".
          2012-05-15 00:30:28.895 -0700 Information 10 fmp11 Schedule "Daily" created by "fmadminserver".
          2012-05-15 00:30:28.895 -0700 Information 126 fmp11 Schedule "Daily" scheduled for 05/15/2012 11:00 PM.
          2012-05-15 00:30:28.895 -0700 Information 10 fmp11 Schedule "Weekly" created by "fmadminserver".
          2012-05-15 00:30:28.926 -0700 Information 518 fmp11 Administrator connected: "admin [10.2.146.127]" (admin console).
          2012-05-15 00:30:35.315 -0700 Information 116 FMP11 Server host name type: Custom
          2012-05-15 00:30:35.315 -0700 Information 120 FMP11 Server host name: FMP11
          2012-05-15 00:30:36.049 -0700 Information 607 FMP11 XDBC connections are allowed.
          2012-05-15 00:31:28.532 -0700 Information 714 FMP11 Administrator group "Managers" created, using folder "filewin:/C:/Program Files/FileMaker/FileMaker Server/Data/Databases/".
          2012-05-15 00:31:41.731 -0700 Information 520 FMP11 Administrator disconnected: "admin [10.2.146.127]" (admin console).
          2012-05-15 00:42:10.483 -0700 Warning 628 FMP11 Administrator "fmsadmin" no longer responding; connection closed. (10.2.146.127)
          2012-05-15 00:42:12.451 -0700 Information 488 FMP11 Stopping FileMaker Server...
          2012-05-15 00:42:12.451 -0700 Information 410 FMP11 Stopping FileMaker Database Engine...
          2012-05-15 00:42:12.451 -0700 Information 140 FMP11 Closing database "FMServer_Sample"...
          2012-05-15 00:42:13.638 -0700 Information 168 FMP11 Database "FMServer_Sample" closed.
          2012-05-15 00:42:14.638 -0700 Information 412 FMP11 FileMaker Database Engine stopped.
          2012-05-15 00:42:14.638 -0700 Information 490 FMP11 FileMaker Server stopped.
          2012-05-15 00:55:33.259 -0700 Information 162 FMP11 Starting FileMaker Server 11.0v2 (06-02-2010)...
          2012-05-15 00:55:33.259 -0700 Information 657 FMP11 Client access logging disabled.
          2012-05-15 00:55:33.259 -0700 Information 178 FMP11 Maximum size of log file: 40 MB
          2012-05-15 00:55:33.259 -0700 Information 658 FMP11 Email notification to administrators: None
          2012-05-15 00:55:33.259 -0700 Information 174 FMP11 Statistics logging disabled.
          2012-05-15 00:55:33.634 -0700 Information 614 FMP11 Maximum number of client connections permitted by FileMaker Server License:  Unrestricted
          2012-05-15 00:55:33.634 -0700 Information 616 FMP11 Maximum number of Web Publishing Engine sessions permitted by FileMaker Server License :  100
          2012-05-15 00:55:33.634 -0700 Information 677 FMP11 XDBC connections are allowed by this FileMaker Server license.
          2012-05-15 00:55:33.634 -0700 Information 608 FMP11 XDBC connections are not allowed.
          2012-05-15 00:55:33.634 -0700 Information 679 FMP11 IWP connections are allowed by this FileMaker Server license.
          2012-05-15 00:55:34.650 -0700 Information 606 FMP11 Default database location: filewin:/C:/Program Files/FileMaker/FileMaker Server/Data/Databases/
          2012-05-15 00:55:34.650 -0700 Information 622 FMP11 Additional database folder: Disabled
          2012-05-15 00:55:34.650 -0700 Information 620 FMP11 Runtime Solutions custom database extensions: Disabled
          2012-05-15 00:55:34.650 -0700 Information 434 FMP11 Default backup location: filewin:/C:/Program Files/FileMaker/FileMaker Server/Data/Backups/
          2012-05-15 00:55:34.650 -0700 Information 514 FMP11 Administrator authentication method: Password required
          2012-05-15 00:55:34.650 -0700 Information 498 FMP11 Secure (SSL) Network Encryption: Disabled
          2012-05-15 00:55:35.806 -0700 Information 74 FMP11 Maximum number of files to host: 125
          2012-05-15 00:55:35.806 -0700 Information 112 FMP11 The cache will flush every 1 minutes.
          2012-05-15 00:55:35.806 -0700 Information 466 FMP11 File list filtering: Disabled
          2012-05-15 00:55:35.806 -0700 Information 500 FMP11 Client authentication method: FileMaker accounts only
          2012-05-15 00:55:35.806 -0700 Information 596 FMP11 Disconnect idle clients disabled.
          2012-05-15 00:55:35.806 -0700 Information 492 FMP11 Sample statistics every 15 seconds.
          2012-05-15 00:55:35.806 -0700 Information 532 FMP11 Automatic updates disabled.
          2012-05-15 00:55:35.806 -0700 Information 472 FMP11 Server scheduling enabled.
          2012-05-15 00:55:35.806 -0700 Information 126 FMP11 Schedule "Daily" scheduled for 05/15/2012 11:00 PM.
          2012-05-15 00:55:35.806 -0700 Information 406 FMP11 Starting FileMaker Database Engine...
          2012-05-15 00:55:36.322 -0700 Information 637 FMP11 Open files without consistency check: Disabled
          2012-05-15 00:55:36.322 -0700 Information 116 FMP11 Server host name type: Custom
          2012-05-15 00:55:36.322 -0700 Information 120 FMP11 Server host name: FMP11
          2012-05-15 00:55:36.368 -0700 Information 613 FMP11 Maximum number of client connections configured in FileMaker Server: 250
          2012-05-15 00:55:36.368 -0700 Information 615 FMP11 Maximum number of Web Publishing Engine sessions configured in FileMaker Server :  100
          2012-05-15 00:55:36.368 -0700 Information 166 FMP11 Database cache size: 64 MB.
          2012-05-15 00:55:36.837 -0700 Information 607 FMP11 XDBC connections are allowed.
          2012-05-15 00:55:36.837 -0700 Information 408 FMP11 FileMaker Database Engine started.
          2012-05-15 00:55:39.150 -0700 Information 486 FMP11 FileMaker Server started.
          2012-05-15 00:55:39.150 -0700 Information 418 FMP11 Opening database "FMServer_Sample"...
          2012-05-15 00:55:39.150 -0700 Information 184 FMP11 Opened database "FMServer_Sample".
          2012-05-15 00:55:42.525 -0700 Information 518 FMP11 Administrator connected: "fmsadmin [10.2.146.127]" (fmadminserver).
          2012-05-15 01:04:16.121 -0700 Information 518 FMP11 Administrator connected: "admin [10.2.146.127]" (admin console).
          2012-05-15 01:05:57.948 -0700 Information 621 FMP11 Additional database folder: Enabled
          2012-05-15 01:05:57.948 -0700 Information 430 FMP11 Additional database location: filewin:/E:/Fmp_Data/Databases/Service/
          2012-05-15 01:05:57.948 -0700 Information 434 FMP11 Default backup location: filewin:/E:/Fmp_Data/backups/
          2012-05-15 01:06:06.682 -0700 Information 737 FMP11 Database "Bodyshop" being opened by "admin [10.2.146.127]"...
          2012-05-15 01:06:06.682 -0700 Information 737 FMP11 Database "CitrusMotors" being opened by "admin [10.2.146.127]"...
          2012-05-15 01:06:06.682 -0700 Information 737 FMP11 Database "barcode" being opened by "admin [10.2.146.127]"...
          2012-05-15 01:06:06.682 -0700 Information 737 FMP11 Database "glfiles" being opened by "admin [10.2.146.127]"...
          2012-05-15 01:06:06.682 -0700 Warning 194 FMP11 Database "Bodyshop" was not closed properly; performing consistency check on 9485 blocks...
          2012-05-15 01:06:07.135 -0700 Information 184 FMP11 Opened database "glfiles".
          2012-05-15 01:06:07.135 -0700 Information 184 FMP11 Opened database "barcode".
          2012-05-15 01:06:07.135 -0700 Information 184 FMP11 Opened database "CitrusMotors".
          2012-05-15 01:06:07.542 -0700 Information 633 FMP11 Database "Bodyshop" consistency check succeeded.
          2012-05-15 01:06:07.542 -0700 Information 184 FMP11 Opened database "Bodyshop".
          2012-05-15 01:06:25.338 -0700 Information 520 FMP11 Administrator disconnected: "admin [10.2.146.127]" (admin console).
          2012-05-15 08:42:50.037 -0700 Information 518 FMP11 Administrator connected: "pcollett [192.168.111.1]" (admin console: Managers).
          2012-05-15 08:43:10.569 -0700 Information 520 FMP11 Administrator disconnected: "pcollett [192.168.111.1]" (admin console: Managers).
          2012-05-15 08:43:32.241 -0700 Information 518 FMP11 Administrator connected: "admin [192.168.111.1]" (admin console).
          2012-05-15 08:43:49.476 -0700 Information 716 FMP11 Administrator group "Managers" modified, using folder "filewin:/E:/Fmp_Data/Databases/Service/".
          2012-05-15 08:43:51.023 -0700 Information 520 FMP11 Administrator disconnected: "admin [192.168.111.1]" (admin console).
          2012-05-15 08:44:12.585 -0700 Information 518 FMP11 Administrator connected: "pcollett [192.168.111.1]" (admin console: Managers).
          2012-05-15 08:44:20.570 -0700 Information 520 FMP11 Administrator disconnected: "pcollett [192.168.111.1]" (admin console: Managers).
          2012-05-15 11:47:02.038 -0700 Warning 30 FMP11 Client "tramos (on1bdy06) [10.2.146.71]" no longer responding; connection closed. (51)
          2012-05-15 11:48:01.037 -0700 Warning 30 FMP11 Client "ecampos (on1bdy05) [10.2.146.225]" no longer responding; connection closed. (51)
          2012-05-15 11:51:51.720 -0700 Warning 628 FMP11 Administrator "fmsadmin" no longer responding; connection closed. (10.2.146.127)
          2012-05-15 11:51:53.188 -0700 Information 488 FMP11 Stopping FileMaker Server...
          2012-05-15 11:51:53.188 -0700 Information 410 FMP11 Stopping FileMaker Database Engine...
          2012-05-15 11:51:53.188 -0700 Information 140 FMP11 Closing database "FMServer_Sample"...
          2012-05-15 11:51:53.188 -0700 Information 140 FMP11 Closing database "Bodyshop"...
          2012-05-15 11:51:53.188 -0700 Information 140 FMP11 Closing database "CitrusMotors"...
          2012-05-15 11:51:53.188 -0700 Information 140 FMP11 Closing database "barcode"...
          2012-05-15 11:51:53.188 -0700 Information 140 FMP11 Closing database "glfiles"...
          2012-05-15 11:51:53.501 -0700 Information 168 FMP11 Database "FMServer_Sample" closed.
          2012-05-15 11:51:53.813 -0700 Information 168 FMP11 Database "CitrusMotors" closed.
          2012-05-15 11:51:54.032 -0700 Information 168 FMP11 Database "barcode" closed.
          2012-05-15 11:51:54.266 -0700 Information 168 FMP11 Database "glfiles" closed.
          2012-05-15 11:53:23.030 -0700 Warning 26 FMP11 Client "eorduno (ON1BDY04d) [10.2.146.84]" forced to close connection.
          2012-05-15 11:53:23.030 -0700 Warning 26 FMP11 Client "ecampos (on1bdy05) [10.2.146.225]" forced to close connection.
          2012-05-15 11:53:23.030 -0700 Warning 26 FMP11 Client "tramos (on1bdy06) [10.2.146.71]" forced to close connection.
          2012-05-15 11:53:23.030 -0700 Warning 26 FMP11 Client "tramos (on1bdy06) [10.2.146.71]" forced to close connection.
          2012-05-15 11:53:23.030 -0700 Warning 26 FMP11 Client "ecampos (on1bdy05) [10.2.146.225]" forced to close connection.
          2012-05-15 11:53:23.030 -0700 Warning 26 FMP11 Client "Citrus Motors (lt-pc3) [10.2.146.45]" forced to close connection.
          2012-05-15 11:53:27.030 -0700 Warning 30 FMP11 Client "Citrus Motors (lt-pc3) [10.2.146.45]" no longer responding; connection closed. (10)
          2012-05-15 11:55:53.484 -0700 Information 162 FMP11 Starting FileMaker Server 11.0v2 (06-02-2010)...
          2012-05-15 11:55:53.484 -0700 Information 657 FMP11 Client access logging disabled.
          2012-05-15 11:55:53.484 -0700 Information 178 FMP11 Maximum size of log file: 40 MB
          2012-05-15 11:55:53.484 -0700 Information 658 FMP11 Email notification to administrators: None
          2012-05-15 11:55:53.484 -0700 Information 174 FMP11 Statistics logging disabled.
          2012-05-15 11:55:54.031 -0700 Information 614 FMP11 Maximum number of client connections permitted by FileMaker Server License:  Unrestricted
          2012-05-15 11:55:54.031 -0700 Information 616 FMP11 Maximum number of Web Publishing Engine sessions permitted by FileMaker Server License :  100
          2012-05-15 11:55:54.031 -0700 Information 677 FMP11 XDBC connections are allowed by this FileMaker Server license.
          2012-05-15 11:55:54.031 -0700 Information 608 FMP11 XDBC connections are not allowed.
          2012-05-15 11:55:54.031 -0700 Information 679 FMP11 IWP connections are allowed by this FileMaker Server license.
          2012-05-15 11:55:56.468 -0700 Information 606 FMP11 Default database location: filewin:/C:/Program Files/FileMaker/FileMaker Server/Data/Databases/
          2012-05-15 11:55:56.468 -0700 Information 621 FMP11 Additional database folder: Enabled
          2012-05-15 11:55:56.468 -0700 Information 430 FMP11 Additional database location: filewin:/E:/Fmp_Data/Databases/Service/
          2012-05-15 11:55:56.468 -0700 Information 620 FMP11 Runtime Solutions custom database extensions: Disabled
          2012-05-15 11:55:56.468 -0700 Information 74 FMP11 Maximum number of files to host: 125
          2012-05-15 11:55:56.468 -0700 Information 112 FMP11 The cache will flush every 1 minutes.
          2012-05-15 11:55:56.468 -0700 Information 466 FMP11 File list filtering: Disabled
          2012-05-15 11:55:56.468 -0700 Information 500 FMP11 Client authentication method: FileMaker accounts only
          2012-05-15 11:55:56.468 -0700 Information 596 FMP11 Disconnect idle clients disabled.
          2012-05-15 11:55:56.468 -0700 Information 492 FMP11 Sample statistics every 15 seconds.
          2012-05-15 11:55:56.468 -0700 Information 532 FMP11 Automatic updates disabled.
          2012-05-15 11:55:56.468 -0700 Information 472 FMP11 Server scheduling enabled.
          2012-05-15 11:55:56.468 -0700 Information 126 FMP11 Schedule "Daily" scheduled for 05/15/2012 11:00 PM.
          2012-05-15 11:55:56.562 -0700 Information 434 FMP11 Default backup location: filewin:/E:/Fmp_Data/backups/
          2012-05-15 11:55:56.562 -0700 Information 514 FMP11 Administrator authentication method: Password required
          2012-05-15 11:55:56.562 -0700 Information 498 FMP11 Secure (SSL) Network Encryption: Disabled
          2012-05-15 11:55:56.562 -0700 Information 406 FMP11 Starting FileMaker Database Engine...
          2012-05-15 11:55:56.859 -0700 Information 637 FMP11 Open files without consistency check: Disabled
          2012-05-15 11:55:56.859 -0700 Information 116 FMP11 Server host name type: Custom
          2012-05-15 11:55:56.859 -0700 Information 120 FMP11 Server host name: FMP11
          2012-05-15 11:55:56.890 -0700 Information 613 FMP11 Maximum number of client connections configured in FileMaker Server: 250
          2012-05-15 11:55:56.890 -0700 Information 615 FMP11 Maximum number of Web Publishing Engine sessions configured in FileMaker Server :  100
          2012-05-15 11:55:56.890 -0700 Information 166 FMP11 Database cache size: 64 MB.
          2012-05-15 11:55:57.406 -0700 Information 607 FMP11 XDBC connections are allowed.
          2012-05-15 11:55:57.406 -0700 Information 408 FMP11 FileMaker Database Engine started.
          2012-05-15 11:56:00.250 -0700 Information 486 FMP11 FileMaker Server started.
          2012-05-15 11:56:00.250 -0700 Information 418 FMP11 Opening database "Bodyshop"...
          2012-05-15 11:56:00.250 -0700 Information 418 FMP11 Opening database "CitrusMotors"...
          2012-05-15 11:56:00.250 -0700 Information 418 FMP11 Opening database "FMServer_Sample"...
          2012-05-15 11:56:00.250 -0700 Information 418 FMP11 Opening database "barcode"...
          2012-05-15 11:56:00.250 -0700 Information 418 FMP11 Opening database "glfiles"...
          2012-05-15 11:56:00.578 -0700 Warning 194 FMP11 Database "Bodyshop" was not closed properly; performing consistency check on 9508 blocks...
          2012-05-15 11:56:16.659 -0700 Information 184 FMP11 Opened database "CitrusMotors".
          2012-05-15 11:56:16.659 -0700 Information 184 FMP11 Opened database "barcode".
          2012-05-15 11:56:16.659 -0700 Information 184 FMP11 Opened database "FMServer_Sample".
          2012-05-15 11:56:16.828 -0700 Information 184 FMP11 Opened database "glfiles".
          2012-05-15 11:56:20.607 -0700 Information 518 FMP11 Administrator connected: "fmsadmin [10.2.146.127]" (fmadminserver).
          2012-05-15 11:56:24.681 -0700 Information 633 FMP11 Database "Bodyshop" consistency check succeeded.
          2012-05-15 11:56:24.681 -0700 Information 184 FMP11 Opened database "Bodyshop".
          2012-05-15 11:59:54.368 -0700 Information 518 FMP11 Administrator connected: "admin [10.2.146.127]" (admin console).

          • 2. Re: FMP 11 Advanced server, lock up, multiple logins, no debug info
            Jason Wood

            Not sure i've followed you correctly, but if FileMaker is crashing when users do certain things in the database, the file is probably corrupt. Have you tried running the file locally? Do you have an older version you can go back to?

            When a client crashes or loses its network connection, it is normal for it to continue to appear as connected in Server for a little while. I don't think that has anything to do with the problem.

            • 3. Re: FMP 11 Advanced server, lock up, multiple logins, no debug info
              philmee95

              The server is pretty much hung up. I try to end the service and it takes forever and eventually windows services just shows no options for it. no start, restart, or stop. I now just reboot the server.

              As for the file, I will run the Recover DB if the crash happenes again. I removed FMP 11 and 12 from the 3 clients that access filemaker advanced 11 still and reinstalled just fmp 11 with the patcher. I have not seen any hangs since 2pm yesterday. As for the same client being connected multiple times, that does not show up in server until it is locked. I watched for the better part of day and did not see the problem until there was the lock up.

              I looked through a few of the scripts attached to buttons that were pressed prior to lockups after I asked for help from the users as to what happened prior to the lockups and there were no loops. I pressed esc a couple hundred times when I opened the file after the lock up was in progress which did not do anything. trying to boot people from the file in server manager did nothing wither (reboot only fix). I looked through the scripts for an infinite loop but there were no loops, just steps for file imports.