AnsweredAssumed Answered

FMS 9 crash with ntdll message

Question asked by ColinKeefe on Feb 5, 2009
Latest reply on Jul 21, 2009 by TSGal

Title

FMS 9 crash with ntdll message

Your post

Hello  -

 

I have a client whose 2003 SP 2 server has crashed 3 times in the past week.  In the first case, reportedly the free space on the C drive went from 20GB to zero.  After the second instance we set up better reporting, with perfmon running in the background.

 

Third incident was this morning.  After FMS stopped responding, the following error was written to the log:

 

"fmserver.exe, version 9.0.3.316, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x0002caa2."

 

Browsing the perfmon logs, there are jumps in disk write time, total processor time, a big jump in page faults/sec and cache faults/sec in Memory, etc.

 

Any ideas?  I can provide logs. 

Outcomes