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FMS WARNING wpe1  WPE Component is not responding

Question asked by JohnWolcott on Jul 1, 2011
Latest reply on Jan 17, 2012 by JohnWolcott


FMS WARNING wpe1  WPE Component is not responding

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For the last few months, when I open the Admin Server Consol on a Windows 7 (64 bit) desktop, the IWP section of the FileMaker Server Overview screen comes up with a red bar at the top of the block of services running, and there is a red dot for the Web Publishing Engine.  Also the icon for starting IWP is available, but clicking on it doesn't seem to do anything.   I have installed the version11.0.3 update, and I have restarted the adminserver several times.  Every time I restart the admin server from the command line (fmsadmin restart adminserver), I receive an email with the error message  

Some problems were detected in the WPE COMPONENT: COMPONENT IS NOT RESPONDING.

 Previously, rebooting the server solved the problem.  Now even that does not fix it.  Interestingly, IWP seems to be working fine, meaning people can access database files using fmi/iwp URL.  How can I turn that red dot to green?