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fmsadmin Connection Refused: Server is unavailable. Permission denied. Error: 9

Question asked by ToddGeist on Apr 5, 2012
Latest reply on May 9, 2012 by TSGal

Title

fmsadmin Connection Refused: Server is unavailable. Permission denied. Error: 9

Your post

Hello,

This has been a reoccuring issue with FileMaker server going back many years and many versions.  I have been bitten by it again. I am afriad that this might just be a generic error with many causes. But perhaps we can get lucky.

The basic problem seems to be that the command line tool is not able to connect to the server despite the fact that the server is clearly running. 

Here is what happens at the command line

I enter this

fmsadmin -v

and this the result

FileMaker Server 12
Copyright(c) 1994-2012 FileMaker, Inc.  All rights reserved.

fmsadmin: Version 12.0v1

fmsadmin: Connection Refused: Server is unavailable.
fmsadmin: Permission denied.
Error: 9 

This is clearly wrong.  If it were just admin password issues, I would be prompted for the user name followed by the password. Like so

FileMaker Server 12
Copyright(c) 1994-2012 FileMaker, Inc.  All rights reserved.

fmsadmin: Version 12.0v1

username (<suggested user name>):

The executable "fmsadmin" is just unable to connect to the server.

Here is what I have done so far to fix the issue.

I have uninstalled and resinstalled and gone from FMS 11 to FMS 12. I have repaired disk permissions.  I have done everything short of wiping the drive and starting over.

I have tried directly addressing the executable instead of it symlinks, like so;

/Library/FileMaker\ Server/Database\ Server/bin/fmsadmin -vls -l

I have checked the permissions of the executables they look right to me.

-rwxr-xr-x  1 fmserver  fmsadmin   59656 Mar 15 22:44 AuthUtil.dylib
-rwxr-xr-x  1 fmserver  fmsadmin  114600 Mar 15 22:47 ExtAuth.dylib
-rw-r--r--  1 fmserver  fmsadmin  516096 Mar 15 22:52 FMStrs.dls
-rwxr-xr-x  1 fmserver  fmsadmin  646860 Mar 15 22:47 fmsadmin
-rwxr-xr-x  1 fmserver  fmsadmin  153440 Mar 15 22:46 fmsased
-rwxrwx---  1 fmserver  fmsadmin  219504 Mar 15 22:46 fmserver_helperd
-rwxrwx---  1 fmserver  fmsadmin  475612 Mar 15 22:47 fmserverd
-rwxr-xr-x  1 fmserver  fmsadmin  638816 Mar 15 22:47 fmsib
-rwxrwxr-x@ 1 fmserver  fmsadmin    1000 Apr  4 20:56 pInfo

 

System Specs

Software  Mac OS X Lion 10.7.3 (11D50)
Processor  2 x 2.26 GHz Quad-Core Intel Xeon
Memory  16 GB 1066 MHz DDR3 ECC

the very latest Java Security Update was installed yesterday.

Please help me get to the bottom of this.

Thanks

Todd

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