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General activation error (-76) using FM 9

Question asked by monica_wdc on Jun 1, 2015
Latest reply on Jun 2, 2015 by monica_wdc


General activation error (-76) using FM 9

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We are in the planning process of upgrading our software to 14, but currently operating our server on version 9. We are getting this error message (General activation error (-76)) when attempting to run the program. The error doesn't allow us to open the program or any databases, and client licenses appear to only work intermittently with this error. Since FM has discontinued support for 9 a while ago, we are having a hard time even tracking down a cause for this error let alone a solution.  The only information we've been given is that it is an internal FlexLM error, but we don't have anything else to work with. Any help/advice is appreciated!