4 Replies Latest reply on May 15, 2012 6:18 AM by KyleKnapp

    HELP!  Can't see hosted files on network

    KyleKnapp

      Title

      HELP!  Can't see hosted files on network

      Your post

      I've been using Filemaker Server 5.5 (with Filemaker Pro 5.5 on the clients) for years with no problem. 
      Then a few months ago we replaced/upgraded the machine we use for a file server.  Everything work fine, except:


      When I reboot the server, Filemaker Server restarts and loads all the files as expected (I know this because I'm able to open/use them with Filemaker Pro on the same computer).  But OTHER COMPUTERS ON THE NETWORK CAN'T SEE THE HOSTED FILES.

      Usually I wait 1/2 hour or so and it starts working on its own.

      But this time it's been an hour and nobody on the network can get to the hosted files.

      Any idea what might be wrong?

      Thanks
      ~kyle 

        • 1. Re: HELP!  Can't see hosted files on network
          philmodjunk

          Trying to remember the details for what is a very old version of Filemaker....

          5.5 supports multiple network protocols, not just TCP/IP as is the case with newer versions. If you dn't use TCP/IP as your network protocol, you may need to check and see what has been specified for networking protocols on your new server to make sure that they match to what your client machines are set up for.

          • 2. Re: HELP!  Can't see hosted files on network
            KyleKnapp

             

            No, I've always used IPX/SPX (FMServer 5.5 supports both IPX/SPX and TCP/IP).

            I got it working:  I had rebooted several times, with no change, but I finally shut the machine completely down, and left it off for a few minutes before starting it up again.  Suddenly it works fine.  Coincidence?  Or is there something in FMServer (or Windows Networking) that doesn't completely reset unless you do a 'hard' restart?

            • 3. Re: HELP!  Can't see hosted files on network
              mps1773

              You are running FMS on a machine that is also now being used as a fileserver? As I understand it, that is bad policy. One thing you might check for is port conflicts.

              • 4. Re: HELP!  Can't see hosted files on network
                KyleKnapp

                Bad policy?  I'd always read that you're supposed to run FMS on a computer dedicated to that purpose (am I mis-using the term "file server"?  Ours runs Windows XP as a peer in our LAN, not a "server/client" OS setup)

                However, our server machine also hosts a windows "shared" folder (for simple file-sharing across the LAN) and some IMAP mail folders (using Mercury Mail).  These might slow it down a little, but otherwise shouldn't cause any real trouble, right?

                I've seen some discussion of "port conflicts" online, but I'm not really sure what they are or how to check for them - but I got the impression they were only applicable to accessing FM files over the internet.  Ours are only used on our in-house Ethernet LAN.  

                Forgive my ignorance - we are a small company with no IT staff.  I do it all, but I'm a bookkeeper who had a little technical education in the 80s