How to decrease/check I/O time call
I have a problem with FileMaker Server 11 Admin Console version 22.214.171.1240.
To set the scene first inform the server hardware:
Model Name: Mac mini
Model Identifier: Macmini3, one
Processor Name: Intel Core 2 Duo
Processor Speed: 2.26 GHz
Number of Processors: 1
Total number of cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
As for the hard drive:
Capacity: 500.11 GB (500,107,862,016 bytes)
Native Command Queuing: Yes
Queue Depth: 32
Removable media: No
Removable Drive: No
BSD Name: disk0
Media Type: Rotary
Name compartment: Lower
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. Status: Verified
The server brings service to 13 clients. Sometimes these terminals must wait a considerable time since the accesses to a layout until the information is showed.
If through Admin Console I look at the statistics, I realize that the parameter “I/O Time Call” has a value of 6619 (average) and 13360763 (peak), which, from what I can make out are very high numbers. This parameter indicates the time a remote call waits for the disk read or write, therefore a first solution that comes to my mind is to change the disc. But not only could be a disk problem, but also could be a matter of general hardware obsolescence. It could also be an issue concerning software, or network, thereby changing the server with a new one would not solve the problem.
For all these reasons, I wander how I can verify that the problem that I have is related with hardware before changing it. What tests could I do to make sure the 6619 and 13,360,763 “I/O Time Call” are due to the server is not powerful enough?
Thanks in advance.