You need to tell people whether the server is mac or windows.
Did you not advise your client about backups and work with them to have full sequential backups with at least some off site storage? I would thin that would be part of the services an IT Management company would provide to their clients.
funny enough, they had a local it administrator at their company. that person dont work there since a couple of months.
and all warning messages had been sent to his mail.
(altered my initial post and specified that it was the windows version i needed.)