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I have contacted the professional support and received a replacement key. Unfortunately, this did not fix the issue.I am being told by Priority Support that it must be a problem with my PHP but that doesn't explain why it is so intermittent when the PHP doesn't change. I am including some of the logs and the PHP used to generate them but the short version is that filemaker responds to my newFindAny command with a "500 Internal Server Error" or a "503 Service Temporarily Unavailable." Each of the six databases will show either or both of these errors while the issue is happening. The usernames are unique to each DB while the passwords are long, complex, and don't change.I am looking for anything else I can do that might shed some light on why this is happening.Logging command:$todayA = date("Ymd H:i:s");$contents = $todayA . "-" . $fm->getProperty ( 'database' ) . "-" . $fm_result -> code . "-" . $fm_result -> message . "\n";file_put_contents($logfile, $contents, FILE_APPEND);Results:20140808 21:14:32-(Database name 1)-22-Communication Error: (22) The requested URL returned error: 500 Internal Server Error - This can be due to an invalid username or password, or if the FMPHP privilege is not enabled for that user.20140808 21:14:33-(Database name 2)-22-Communication Error: (22) The requested URL returned error: 503 Service Temporarily Unavailable - This can be due to an invalid username or password, or if the FMPHP privilege is not enabled for that user.
Thank you for the reply.
From the server computer, visit the following URL:
Click the "Test PHP Custom Web Publishing" link.
Click the "Test Instant Web Publishing" link.
Do those tests succeed?
For now? Yes: both of the test database links succeed. All six of the other databases are also succeeding at the moment. I don't know if the test database responds when the others are having issues but i will check when the rest are having problems.
Is there any thing else I can do while the problem is happening that can provide more information?
Could this be because I am hitting the theoretical maximum of CWP/PHP simultaneous connections? how would I be able to check that? According to http://help.filemaker.com/app/answers/detail/a_id/10072/ I should be able to have 200 but Administration: Statistics shows a peak of 121 (and an average of 33). is this the correct place to be looking?
After going back over our logs I found that the License key was the issue causing the 802 error.
The 500 and 503 errors are something different and I will open a separate issue for those.
It's still crashing too frequently, just that particular error has cleared up