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IWP Off - Error was encountered communicating with the server

Question asked by paul350passaic on Aug 22, 2013
Latest reply on Aug 23, 2013 by philmodjunk

Title

IWP Off - Error was encountered communicating with the server

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     Hi All,

     We have an issue for a week now with our FMS saying "An error was encountered communicating with the server" and notice that the IWP is off with red dot in Web Publishing Engine. Im not even sure if we even use IWP before this issue started. We never access our database anywhere outside the office. The MAIN issue is that when we access our database and try to upload a pdf or file to it or just even view previous attachment we did, we get ann error "could not connect to server" we are using Super Container and Zulu if that helps. 

     I tried rebooting the server computer several times but same error comes up to the FMS. IWP will turn on for couple of sec then turn red with the same error message.

     We are using:

     FMpro11

     FMS11

     Mac OSX server (4G memory)

     Thanks in advance. Forum pips never fail to answer :)

      

      

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