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IWP Users appear multiple times in Server Console

Question asked by pgageler on Jul 17, 2011
Latest reply on Jul 18, 2011 by pgageler


IWP Users appear multiple times in Server Console

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My apologies is someone has already started a post on this, but we have just gone live with a large database that just over 400 managers will access via IWP. We use external authentication against Active Directory Security groups. The main database refers to a secons (hidden) database, which the user's credential provide access to. This is a solution we have implemented successfully each year for at least 4 years.

Over the last few weeks I have noticed that IWP users appear in the FMSA console multiple times - once for each database they are logged into. So 16 users appear as 32 users in the console. However, it does not seem to be the case every time. On occasions, users will be shown once only with the system indicating that they have two DBs open.

I have never seen this before, and we have been using IWP for many years.

As well as being untidy, my main concern is that the 100 IWP users limit may in fact only be 50 actual user where they are accessing a two-database solution.

I am running FMSA11.0v3 on Windows Server 2003.

Any suggestions would be greatly appreciated.