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License conflict with client on hosted server

Question asked by Pindy on Mar 6, 2009
Latest reply on Apr 22, 2009 by hschlossberg

Title

License conflict with client on hosted server

Your post

Boy this blows. I'm getting the Maximum number of Users message because of a user using another database on a hosted FM10 server—nobody I know or is on my network. The message gives a username and an IP address which is unreleated to mine. I confirmed with the host company that the user has another database on the same server. Since the license is my own, and I cannot think how this other client could have hacked it, I wonder if this is either a FM10 bug or if my license has been randomly made with a key-gen by this person—by total coincidence—or did the FM10 server somehow share my information or allow a breach of security of another kind?

 

Either way, I'm dead in the water until they quit and being the rightful licensee, this seriously angers me. The fact I cannot get ahold of Filemaker, Inc. only adds to it. 

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