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Maximum # of user = server problem?

Question asked by pandathorax on Jun 23, 2015
Latest reply on Jun 23, 2015 by pandathorax


Maximum # of user = server problem?

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Hi. Our company is still using FM Pro 8.5 and a FM 7 server. For 11 years we have had legit licenses, including volume license for both with up to 8 people on the server at once. Last year our server began to die, and as of last week our server is being hosted by the top FM company in the city. 

For three months we have been receiving "The maximum number of licensed users are currently using this copy of Filemaker Pro.... License Key conflict occurred with user "srvr30" (the FM hosting company we use).

For three month we have had ZERO people using the server, and we still receive the message.

Any idea what we can do? Thanks