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New Installation - Fails webdirect and web publishing tests; now what

Question asked by JenniferFieber on Jun 4, 2014
Latest reply on Jul 9, 2014 by hdawson

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New Installation - Fails webdirect and web publishing tests; now what

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     Hi we're a small non-profit that got talked into purchasing FileMaker Server 13 so we could share forms. (Formerly we shared it on a local  network). So far the installation process has not gone as easily as the salesman promised.  (The literature is really confusing Filemaker, and you have to know the name for each product (Server vs WebDesign etc) to find the right manual although that is not always obvious.)

     Now, I have the admin console running fine. I can link to Filemaker Pro with the test database.  The two other tests, "Test FileMaker WebDirect" and "Test PHP Custom Web Publishing" opened new tabs but wouldn't load. The status page in admin console sales  says PHP is disabled and WebDirect is disabled. However if I go to the settings "enable WebDirect" and "Enable PHP" are selected and saved but no change occurs.

     Help please???

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