Thank you for your post.
Neither myself nor another Support Technician has seen this. We tried setting up a multi-file solution with authentication, but all of the Instant Web Publishing users only generate one session.
Can you provide more detail about your multi-file solution? For example, does a script in one file execute a script in another file that calls a script back in the original file? I'm just trying to find a way to replicate this issue.
I will keep an eye on it today, but it appears that the problem has gone away now. It was very clearly happening last week and causing problems with a script. I wonder if the weekly restart of the server helped rectify the situation.
As I mentioned it's a multi-file solution that has worked correctly for years and only started with this new behavior recently.
Thank you for the reply and I will keep you posted with any updates.
Spoke too soon. We are still getting two separate sessions when a user logs into the system using IWP. I thought perhaps it was a Privilege set issue so I created a new PS, but that has not changed anything. The issue appears during the main opening script.
Users log in to the main Interface file. First step is to go to a layout based on the suspect FMP file and get the user's info (their ID, account name, email address, etc.). So it does a find based on their account name and gets that info. Then it will take them to another layout - now the fields are based in a third file - and do a Find for any open tasks assigned to them. When it gets to this stage in the process the additional file is seen in Admin Console, but added to the original IWP session.
The user can also navigate to other layouts that are based on the other linked files. We continue to find that only the file that contains the user info is generating the separate session in IWP - the other 4 linked files all show up under the same session together.
I have screen shots of the Admin Console showing how the users are appearing in different simultaneous sessions, if that helps.
[edited for clarity - I hope]
Thanks for the additional information.
Yes, I would like to see the screen shots, as well as a screen shot of the file relationships. It may also help to show the scripts being accessed in case there is situation where one file calls another script which calls a script in the original file. Just thinking aloud for possible reasons why this is happening, even though I have never encountered it. I have sent you a private message (top of this page - right side - X Messages) with instructions where to send those screen shots.