0 Replies Latest reply on Jul 22, 2013 1:06 PM by davidharriskyw

    PDF attachments in container field "lost" after upgrade to FMA Server 12

    davidharriskyw

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      PDF attachments in container field "lost" after upgrade to FMA Server 12

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           Hello,

           I upgraded from FMA Server 10 to FMA Server 12 and found that the PDF documents I had stored in container fields (they were dragged and dropped into the container field) could no longer be opened.  I see a thumbnail image of the PDF document in the container field, but double-clicking in the container field does not open the PDF and I cannot export the PDFs. We still have the old FMA server 10 running with the old .fp7 database, and I used a FM 11 client to access it and found that the PDF's in the container field are still there, they can still be opened with a double click.  It seems as if the upgrade process brought over thumbnails of the PDFs (first page), but didn't bring over the actual PDF file.  Any help would be much appreciated!! David