0 Replies Latest reply on Jul 15, 2014 1:26 PM by JonMann

    Phantom database

    JonMann

      Title

      Phantom database

      Your post

           Hello,

           I'm have an obscure issue. My office has 2 subnets. One is 192.168.20.0 /24 and the other is 192.168.50.0 /24. These subnets are connected via a site-to-site VPN. We have a filemaker pro server on the address 192.168.20.3.

           When users connect from the 192.168.50.0 subnet and open filemaker there is a value present in the local hosts field of 192.168.50.123. There is no filemaker server on that address or subnet even. When users connect to this they are directed to an unstable version of the proper database. They often see authentication issues and have trouble submitting data. If the user saves the correct server address (192.168.20.3) to their favorites they can connect fine.

           I'm wondering if anyone has heard of or seen this? It confuses my users and causes problems with the information they think they added to a database.

            

           Thanks in advance for any assistance.