1 Reply Latest reply on Aug 5, 2009 11:02 AM by philmodjunk

    Portal problem with server upgrade

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      Portal problem with server upgrade

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      We just moved our database to a different server running filemaker 10 instead of 9.  We just copied the old db file.  Now my users can't view info through portals.

       

      The DB is set up so that when someone logs in a global variable is set that grants them access to certain records.  They still have access to these records as when we go to different layouts but they can't be viewed in portals. I can view the portals properly with my full access account.

       

      Any ideas on how to fix this?

        • 1. Re: Portal problem with server upgrade
          philmodjunk
            

          "I can view the portals properly with my full access account."

          Does this mean you can log on to the server as a client, open with a full access password and the portals work correctly?

           

          If so, I'd look at your accounts and privileges to see what difference between those accounts and yours might give you a clue here.

           

          Another thing you could try:

          Recover a copy of the file and test it on your server. If that copy works, your original file is damaged and should be replaced with a back up copy.