Server kicking user out
I have a user accessing via IWP, who is complaining that the system kicks her out after 10 or 15 minutes idle. I can't find a setting in the Console to change this. How is this fixed?
Admin Console>WebPublishing>Instant Web Publishing Tab
There is aplace to set a Session Timeout. It defaults to 15 Minutes,
I went into the Console and our IWP engine isn't even on (might be why I didn't see the setting the first time I looked). I'm not sure how users are accessing over the web unless our PHP web server is hosting? I thought we needed PHP coding to be able to access that way. How would I change the idle timeout?
We are also hosting ODBC/JDBC but that's just to communicate with Oracle, I thought.
Unfortunately I am not familiar with the PHP hosting. Your OBC/JDBC connection is letting your Oracle (and perhaps other) machines access your filemaker tables.
Are they accessing it remotely using a filemaker desktop client ?
They do not have a desktop client but are accessing through an intranet link.
Are your intranet clients accessing the data through a dot net application? or are they goiing directly to your filemaker server via a browser? Could it be an IIS setting (if your are on windows)?
I'm not sure how I'd know. I think they're accessing directly via a browser, there's no ".net" in the url when I log in. However, there is an "iwp"
If it is listing iwp in the url then it should be Instant web publishing. If IWP is not turned on in the Server Admin, then that would be a problem.
I included a screen shot of the IWP tab of our setup. with the timeout enabled box circled.
I see now that IWP is on; however the engine is not available. This is where I'm unable to get to the settings, I get this error message. What scares me is I believe I tried starting the web publishing engine, it crashed the server and had to be restarted in the middle of the day. Any ideas?
To clarify: under Web Publishing Engine, IWP is on, XML is off, XSLT is off
I would try turning web publisher off and then on again and see if that changes or fixes anything...at this point I am at a loss, unless your site requires XML or XSLT turned on... I m defintly not an expert on this, by any means. Might be time to call support.
Retrieving data ...