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Server license conflict

Question asked by sb11 on Aug 2, 2010
Latest reply on Aug 4, 2010 by sb11


Server license conflict

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I have a new copy of Filemaker Server 11 and only a few of my client computers are able to connect.  At first I noted that all wired computers were able to log on and the wireless computers were not.  I uninstalled Server and then reinstalled it.  At that point 7 of the 9 computers were able to log in.  The 2 left are wireless but at least 3 other laptop (wireless) computers have no problems.  The message that I am getting is "The maximum # of licensed users are currently using this copy of Filemaker Pro.  Please refer to the license key section of your software documentation......  It tells me that the conflict occurred with user "Server.local".  The two computers that are getting this warning message have no problem connecting to the hosted database when they are being hosted by Filemaker Pro (Not Server).  Both of these computers have copies of Filemaker Pro 10 that were bought new just prior to release of Filemaker 11.  I am happy to furnish the serial numbers if needed.  I have restarted the server several times and have trashed the preferences for Filemaker on the client versions but did not help.  The first thing that I would consider is that someone else might have those same Serial #'s but remember that I was at first having this problem with 6 laptops and after reinstalling the Filemaker Server again I am down to 2.  What do you suggest?