3 Replies Latest reply on Jan 14, 2015 2:46 PM by Ooglethorpe

    Server thinks another copy of licence is running after a forced crash, but it isn't

    Ooglethorpe

      Title

      Server thinks another copy of licence is running after a forced crash, but it isn't

      Your post

      Have FM Server 13 running on a Mac only network of 9 machines with Web Direct turned on for access to users who only have access within the company, no outside the firewall access allowed. All has been running perfectly for two weeks. Sophos anti-virus was attempting a download which caused the Mac server to freeze while FM Server was running and two local Mac clients had the database open (and in use) through "Open Remote" access (not through Web Direct). We crashed the Mac server before these users quit their connection, restarted the server, but now FM Server will not allow the database to open as it says another copy of FM Server (with this license) is running (see attached) and we have no idea how to tell it that another copy is not running.

      Any thoughts are greatly appreciated.

       

       

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