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Slow IWP Response on External Network

Question asked by meteodave1 on Jun 9, 2011


Slow IWP Response on External Network

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When accessing IWP, the web browser loads a static web page with only links in <1 second at an internally connected computer but it takes several seconds at a computer outside the local network.  Although it initially appeared to be an issue of Internet speed, when we try to access databases from an external location, we noticed significantly longer load times and increased processing usage by FMS services when compared to an internally connected system.  We use FMS 11 Advanced with Apache server on Mac OS X server, but did not see this effect with FMS 10 Advanced.  

Please let me know if we can adjust the configuration to improve performance.