Thank you for the post.
"sometimes when you click on a radio button it responds -- and sometimes (really, most of the time) the computer just does nothing."
I am unable to replicate. I created multiple layouts, visually as close to the one in the screenshot as possible. I added new records, toggled the radio buttons, checked the boxes, and navigated between layouts. After about 10-15 minutes of testing, the computer's response to the clicks remained as fast as the beginning clicks.
During testing, what browsers were used?
Currently "supported browsers include Safari, Chrome and Internet Explorer."
WebDirect is memory and processing intensive, so if experiencing slowness, then what are the system specifications for the computer?
"Connections are limited only by your hardware, database design, and operating system."
"I have also read on Filemaker's website that they recommend a two machine FM Server deployment for web direct."
If using 7 or more WebDirect current connections, then a two-machine deployment is recommended. Dedicating a separate computer as the Web Server with the proper system requirements will increase processing and performance.
Additionally, here are two knowledge base articles that discuss various factors that contribute to performance:
Hi TS Falcon --
Thanks for getting back to me. Answers as follows:
Thank you for the reply.
"My question: Since we are slow with just 2 concurrent connections, a two machine deployment will likely not address the problem at hand, correct?"
Having a second computer means double or triple or more available resources such as RAM and processing power.
The purpose of a two-machine deployment is to increase the resources available to the FileMaker Server 13's processing components. Specifically, dedicating an additional computer to the Web Server, means those resources are only used by the Web Server.
"Do these specs align with what you would recommend?"
No. The specifications mentioned above are the "Minimum" requirements for using FileMaker Server 13 as a Database Server. See the screenshot below for the "Recommended" hardware requirements.
"do you have any further thoughts given my above answers?"
My advice would be to provide sufficient resources to the various technologies intended for use, and if using WebDirect, then at least meet the recommended system requirements.