I'm not very familiar with Web Direct as I just installed it today with the trial. The issue I was having was not the same but similar: I cleared my cookies in Safari (just the cookies associated with the server machine - which happened to be the same one I was accessing from) and then Web Direct will give you an error in red with a link to click and then the file shows up eventually.
Perhaps you had another file, and then moved it etc and the browser is looking at the cookie - worth a try!
I tried to clear cache+cookies etc. But when reloading browser window the Webdirect show the first record. I need to have it shows the record I was viewing.
Anyone who knows how to code so that this will not happen.
I believe there must be a smart solution to this problem. Otherwise this is a huge problem for the web direct. In IWP it was not a problem.
Looking forward to hear from you ;-)