9 Replies Latest reply on Sep 1, 2010 12:26 PM by MarkCarollo

    wpe1 error message

    dandries

      Title

      wpe1 error message

      Your post

      Our Filemaker has been running fine for months, I think for a year now.  All of a sudden, a few hours ago, I started receiving this email, abount once an hour for the last 4 hours. I haven't done anything to the server, except restart it because someone did something that killed all the terminal connections to it.  So I restarted the server and everything is working, except I get this message, and I have no clue what to do to fix it.?  Please help. 

       

      FileMaker Server 9.0.3.325 on RC reported the following event:

       

      Mon Dec 07 16:28:43 PST 2009 FMS ERROR wpe1

       

      Some problems were detected in the WPE COMPONENT: COMPONENT IS NOT RESPONDING.

       

      FileMaker Server automatically sent you this email.  Contact the administrator if you no longer want to receive these notifications:

        • 1. Re: wpe1 error message
          user8601
            

          Hello,

           

          I've been getting the wpe1 error on my FileMaker Server 10 Advanced server. It's a Windows 2003 box. Were you able to resolve this? I've tried restarted the server and that doesn't help.

           

          Thanks.

          • 2. Re: wpe1 error message
            dandries
               nope, no one has contacted me yet and I still recieve emails with that error, just not every day, only once in a while.
            • 3. Re: wpe1 error message
              TSGal

              dandries:

               

              Thank you for your post, and I apologize for the late reply.

               

              FileMaker Server checks the web publishing engine hourly.  If it does not see a connection, then an error is sent saying it is not responding.

               

              Try looking through your Web Logs for clues.

               

              TSGal

              FileMaker, Inc. 

              • 4. Re: wpe1 error message
                dandries
                  

                So when it finds a network connection, it will reestablish the connection automatically I'm assuming, right and stop sending those error messages.

                Thanks,
                Dan

                • 5. Re: wpe1 error message
                  kapitaen_1
                    

                  hi all,

                  in my fms10a (not the 9 like yours) installation i get the same error messages.

                   

                  it is a windows server 2003 enterprise server, 180 day trial, build 3790, sp2, all patches from patchday installed, running under vmware fusion on a macintosh mini.

                   

                  although i get the error message, all is working perfectly. with one exception. my backup time schedule is set up to run daily, 14 days on hold, no ending date. but after 10 to twenty days the backup time sched will stop an no more backups will be made. when this happens, i simply restart the virtual machine and all will work perfectly for the next ten to twenty days.

                   

                  because the machine has a limited lifetime of 180 days, i didnt spend any work on solving this problem. but if someone has a solution an am strongly interested.

                   

                  until now i thought that it is some timing problem under the virtual machine,  so please tell me if your problems are on a real machine or on a virtual machine...

                   

                   

                  screenshot 

                  the complete error message:

                   

                  FileMaker Server 10.0.2.206 auf FMP112JAN2010 hat folgendes Ereignis gemeldet:

                   

                  Sat Jan 23 02:08:25 CET 2010 FMS WARNING wpe1

                   

                  Es wurden einige Probleme in WPE COMPONENT erkannt: POTENTIAL PROBLEM.

                   

                  FileMaker Server hat Ihnen diese E-Mail automatisch gesendet.  Wenden Sie sich an den Administrator, wenn Sie diese Benachrichtigungen nicht mehr erhalten möchten:

                  haifischbar softwareentwicklung <XXXXXXXX@gmx.de>

                  Telefon: XXXXXXX

                   

                   

                  Sometimes it is POTENTIAL PROBLEM, some times NOT RESPONDING

                   

                   

                  greetings from germany 

                  chris 

                  • 6. Re: wpe1 error message
                    philmodjunk
                      

                    kapitaen said:

                    "but after 10 to twenty days the backup time sched will stop an no more backups will be made. when this happens, i simply restart the virtual machine and all will work perfectly for the next ten to twenty days."

                     

                    Have you checked the schedule's status when this happens? I suspect they will still show as "running".

                    Have you checked the log to see if they completed? I suspect that the log will show the backups started, but never completed.

                     

                    I and others have encountered this and have had to restart our computers when it occurs.

                    • 7. Re: wpe1 error message
                      kapitaen_1
                        

                      yes, the status shows "wird ausgeführt / running".

                       

                      i checked the backups by opening them with fm pro, they are complete and integrity is ok.

                       

                       

                      the status is now: running

                      last completed: 23.1.10

                      next sched: 24.1.10   oops it has just happend again ;-)

                       

                      looking at the backup directory: last backup is 24.1.10, complete and integrity ok

                       

                      some excerpts from system log:

                      24.1.10, 02:18:39, event 639,

                      Konsistenzprüfung von Zeitplan "taeglich14fach" erfolgreich bei Sicherung von Datenbank "zeige_fortschritt".

                       

                      24.1.10, 02:18:40, event 150,

                      Zeitplan "taeglich14fach" fertig ausgeführt.

                       

                      24.1.10, 02:18:40, event 126,

                      Zeitplan "taeglich14fach" für 25.01.2010 02:00 eingeplant.

                       

                      24.1.10 02:30:00, evtnet 126,

                      Zeitplan "taeglich14fach" für 25.01.2010 02:00 eingeplant.   (same evnt a second time? why this? looking back to the days where no problems occurs, 126 always appears twice)

                       

                      25.1.10 02:00:00, event 148,

                      Zeitplan "taeglich14fach" wird ausgeführt.

                       

                      this is the last system log entry, but the backup for 25.1.10 never really started.

                       

                      and now, the next system reboot ;-)

                       

                       

                      greetings from germany

                      chris

                       

                       

                      @filemaker ... the machine is a virtual machine, running under vmware fusion on macintosh mini. if you were interested, i could make a backup and send it to you.

                       

                      • 8. Re: wpe1 error message
                        TSGal

                        All:

                         

                        Thank you all for the additional information.

                         

                        Our Development and Software Quality Assurance (Testing) departments have logged an issue with this same message.  They are asking for log files.  Therefore,  I would like to get all the log files, including Web log files.  I have sent each of you a private message (top of this page - right side - X Messages) where to send the files.

                         

                        TSGal

                        FileMaker, Inc. 

                        • 9. Re: wpe1 error message
                          MarkCarollo

                          So was this issue resloved?  I am now encountering the same error and there seems toi be a lot i\of issues that are similar, but no one ever posts a solution.

                          Windows 2003 Server, FMSA 10.0.2.206

                          No firewall, no AV (for troubleshooting of course)

                          And I have uninstalled/resinstalled