Seeing Error 800 (File Could Not be Created) after first file IS created

DrewTenenholz:

Thank you for your post.

I was unable to reproduce the error by following Knowledge Base Article #6363 and using ( $path = Get ( TemporaryPath) & “test.pdf” ) for the “Save Records as PDF” File Path.

Error 800: “Unable to create file on disk”

This can happen if you don’t have permissions to write to the directory or if the directory is invalid.

I hope this information is of use!

TSPigeon

FileMaker, Inc.

DrewTenenholz:

Thank you for your reply.

You might try running the script with your account on the machine that you know works as expected.

You might verify with the Script Debugger and the Data Viewer that it's grabbing the path you expect.

You may also try creating a new file with a similar script to see if you can replicate the issue on your machine? In the case that you can't replicate you might even try a quick recovery of the file? (File > Recover... > Select a local copy of the file) If you do replicate in a new file, please let me know.

There are no other reports of this issue that we are aware of, but I will let you know if anything comes up.

TSPigeon

FileMaker, Inc.

The behavior you describe (only able to write once) almost sounds like FileMaker thinks the pdf file has been opened by another program (something that I'm always aware of when I'm using Adobe print drivers - I'm in Windows - to print to a pdf file; I have it set so that Acrobat then opens the file, and I have to close the file before I print to it again). Your big question, why it would only happen with your computer, has me stumped.

Hi Drew,

I had the same problem.  The issue for me turned out to be unrelated to the reported error 800 but was an underlying error due to the report not fitting on the page.

In my situation one particular append to pdf script step would work ok.   The problem was that it didn't have a print setup script step included.  When another script was run that did change the print setup, the original script it would then throw an error and say it couldn't append to disk (error 800). However, when I looked closely there was an underlying error 602 ("Body doesn't fit on a page for current column setup") that I could see with the Script Debugger, but it would pop up with the error 800 during runtime.

Adding the correct print setup to each script seems to be essential.

Hope this helps someone.

I’m experiencing the same problem with writing PDF files.

Too often it happens I cannot write a PDF because of error 800.

The remedy is to quit FileMaker and try again. How do I explain this to my customers?

It doesn’t matter which path I change to it the error happens. FileMaker just doesn’t want to write the pdf.

For the folders I use (even desktop and documents folder) I have full privileges, so that cannot be the problem.

I’m running OS X 10.11.4 with FileMaker Advanced 14.0.5. I’m also running FileMaker Server on this Mac since I have to avoid corrupting my files when FM crashes.

Thanks for your note - it inspired me to look elsewhere for the 800 cannot write PDF resolution. In my case it wasn't page set up, but a font that was included on the page to print that was causing the PDF not to output... love these vague errors!