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Users cannot access FM files via Web Direct from off-site

Question asked by kariekristine on Sep 23, 2015
Latest reply on Jan 7, 2016 by kariekristine

I have Filemaker Server 14 running on a dedicated Mac.  I have 5 licenses for the Web Direct and would like to use those for people who just need access to one or two things.  Everyone who has Filemaker can get to our db from off-site using our "real" IP address.  However, no one can get to it with Web Direct.  I have port 80 set as http, port 443 set as https and 16001 for the admin console.


I am desparate to get this figured out so any help is greatly appreciated.