AnsweredAssumed Answered

Strange characters on layouts

Question asked by ryantittle on Sep 25, 2015
Latest reply on Mar 26, 2018 by TSGal

I'm getting reports from 2 users that they are seeing some text on layouts show up as seemingly random unicode characters instead.


What they see:


What I see:


Server is latest version of FMS12 running on a Mac Mini. Users are both running FMP 14.0v2 on Windows 7 Professional. ( They are using 14 so that they can sign into the current 12 database as well as beta test the 14 re-write we are preparing for launch without needing two separate installs of FMP ).


I have not seen this issue using the latest versions of FMPA 12, 13, or 14. All other users except 2 more in their office are tapping in via IWP and have not reported this issue.


The problem is intermittent: some times this text appears as expected.


To the best of my knowledge, this has only been seen with text objects on layouts; all fields are appearing as expected.


This is only happening in FileMaker; no other apps seem to be affected.


I'm leaning toward it being problems with their machines, but the simultaneous arrival of this issue for both users makes me uncertain.


Has anyone seen anything like this before? Any ideas on where to begin?