5 Replies Latest reply on Mar 10, 2016 8:51 AM by BrynBehrenshausen

    Filemaker 14 crashing when printing

    treycaliva

      Our users are getting crashes when printing out of Filemaker. All of the crashes happen when the printing occurs in a script. I'm copying the contents of one of the crash logs below:

       

       

      Process:               FileMaker Pro [15308]

      Path:                  /Applications/FileMaker Pro 14 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro

      Identifier:            com.filemaker.client.advanced12

      Version:               14.0.1 (14.0.1)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           FileMaker Pro [15308]

      User ID:               501

       

      Date/Time:             2015-09-25 18:21:31.088 -0500

      OS Version:            Mac OS X 10.10.5 (14F27)

      Report Version:        11

      Anonymous UUID:        7619856E-5B65-71B1-D05A-475E93C89613

       

      Sleep/Wake UUID:       C2C15E82-818E-4910-88C0-9A270BCD1D75

       

      Time Awake Since Boot: 230000 seconds

      Time Since Wake:       34000 seconds

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

      Exception Type:        EXC_CRASH (SIGABRT)

      Exception Codes:       0x0000000000000000, 0x0000000000000000

       

      Application Specific Information:

      Assertion failed: (s->stack->next != NULL), function CGGStackRestore, file Context/CGGStack.c, line 77.

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libsystem_kernel.dylib         0x00007fff8e7a0286 __pthread_kill + 10

      1   libsystem_c.dylib             0x00007fff9a8509b3 abort + 129

      2   libsystem_c.dylib             0x00007fff9a818a99 __assert_rtn + 321

      3   com.apple.CoreGraphics         0x00007fff8f924cf6 CGGStackRestore + 147

      4   com.apple.CoreGraphics         0x00007fff8f924c43 CGContextRestoreGState + 32

      5   com.apple.AppKit               0x00007fff9744e2ae +[NSGraphicsContext restoreGraphicsState] + 133

      6   com.apple.AppKit               0x00007fff974cf932 -[NSFocusStack popTopView] + 130

      7   com.apple.AppKit               0x00007fff974cf72e -[NSView unlockFocus] + 254

      8   com.apple.AppKit               0x00007fff974c3dfb -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4665

      9   com.apple.AppKit               0x00007fff9747b1ae -[NSView displayIfNeeded] + 1876

      10  com.apple.AppKit               0x00007fff9747aa09 -[NSWindow displayIfNeeded] + 236

      11  com.apple.AppKit               0x00007fff9751d4a2 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1991

      12  com.apple.AppKit               0x00007fff9751c787 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 829

      13  com.apple.AppKit               0x00007fff9751c3db -[NSWindow orderWindow:relativeTo:] + 159

      14  com.filemaker.client.advanced12 0x0000000108a7c1db CocoaDialogDoModal + 124

      15  com.filemaker.client.advanced12 0x00000001087783cc CMacDialog::DoModal() + 3942

      16  com.filemaker.client.advanced12 0x00000001088a71ba CFMDialog::DoModal() + 114

      17  com.filemaker.client.advanced12 0x000000010896fc76 ScriptRuntime::DoShowCustomDialog(bool&) + 530

      18  com.filemaker.client.advanced12 0x000000010896d3d2 ScriptRuntime::DispatchStep(bool&) + 2732

      19  com.filemaker.fmengine.framework 0x000000010d1d96f9 Draco::ScriptRuntimeBase::Execute() + 703

      20  com.filemaker.fmengine.framework 0x000000010d1d93b5 Draco::ScriptRuntimeBase::DoNextStep() + 269

      21  com.filemaker.fmengine.framework 0x000000010d1d918b Draco::ScriptRuntimeBase::DoRunLoop() + 423

      22  com.filemaker.client.advanced12 0x000000010896a686 ScriptRuntime::OnIdle() + 96

      23  com.filemaker.fmengine.framework 0x000000010d1c8311 Draco::FMSession::OnIdle(bool) + 69

      24  com.filemaker.client.advanced12 0x00000001088342ae CFMProApp::Idle(bool) + 56

      25  com.filemaker.client.advanced12 0x0000000108834ef5 CFMProApp::DispatchNullEvent() + 145

      26  com.filemaker.client.advanced12 0x0000000108aac8ee -[MFAppDelegate HandleIdleNotification] + 30

      27  com.apple.CoreFoundation       0x00007fff9207245c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12

      28  com.apple.CoreFoundation       0x00007fff91f62634 _CFXNotificationPost + 3140

      29  com.apple.Foundation           0x00007fff92ee58c6 postQueueNotifications + 782

      30  com.apple.CoreFoundation       0x00007fff91fd2127 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23

      31  com.apple.CoreFoundation       0x00007fff91fd2080 __CFRunLoopDoObservers + 368

      32  com.apple.CoreFoundation       0x00007fff91fc42ba __CFRunLoopRun + 1178

      33  com.apple.CoreFoundation       0x00007fff91fc3bd8 CFRunLoopRunSpecific + 296

      34  com.apple.HIToolbox           0x00007fff9a3c656f RunCurrentEventLoopInMode + 235

      35  com.apple.HIToolbox           0x00007fff9a3c62ea ReceiveNextEventCommon + 431

      36  com.apple.HIToolbox           0x00007fff9a3c612b _BlockUntilNextEventMatchingListInModeWithFilter + 71

      37  com.apple.AppKit               0x00007fff974778ab _DPSNextEvent + 978

      38  com.apple.AppKit               0x00007fff97476e58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346

      39  com.apple.AppKit               0x00007fff9746caf3 -[NSApplication run] + 594

      40  com.filemaker.client.advanced12 0x000000010876be90 CMacApp_Main + 501

      41  com.filemaker.client.advanced12 0x000000010882b8a5 main + 66

      42  libdyld.dylib                 0x00007fff916015c9 start + 1

       

      Thread 1:: Dispatch queue: com.apple.libdispatch-manager

      0   libsystem_kernel.dylib         0x00007fff8e7a1232 kevent64 + 10

      1   libdispatch.dylib             0x00007fff95288a6a _dispatch_mgr_thread + 52

       

      Thread 2:

      0   libsystem_kernel.dylib         0x00007fff8e7a048a __semwait_signal + 10

      1   com.filemaker.support.framework 0x000000010ba16ea8 Draco::Thread::Sleep(unsigned int) + 102

      2   com.filemaker.support.framework 0x000000010ba17fe2 Draco::TimerCheckThread::Main() + 104

      3   com.filemaker.support.framework 0x000000010ba173ff Draco::Thread::RunThread() + 59

      4   com.filemaker.support.framework 0x000000010ba16480 Draco::Thread::ThreadUnixProc(void*) + 54

      5   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      6   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      7   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 3:

      0   libsystem_kernel.dylib         0x00007fff8e7a0136 __psynch_cvwait + 10

      1   com.filemaker.support.framework 0x000000010ba14c31 Draco::Semaphore::P(Draco::Thread*) + 109

      2   com.filemaker.support.framework 0x000000010ba15da6 Draco::MsgQ::GetMsg() + 30

      3   com.filemaker.dbengine.framework 0x000000010c63a202 Draco::HCacheMgr::PageCleanerThread::Main() + 106

      4   com.filemaker.support.framework 0x000000010ba173ff Draco::Thread::RunThread() + 59

      5   com.filemaker.support.framework 0x000000010ba16480 Draco::Thread::ThreadUnixProc(void*) + 54

      6   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      7   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      8   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 4:

      0   libsystem_kernel.dylib         0x00007fff8e7a0136 __psynch_cvwait + 10

      1   com.filemaker.support.framework 0x000000010ba14c31 Draco::Semaphore::P(Draco::Thread*) + 109

      2   com.filemaker.support.framework 0x000000010ba15da6 Draco::MsgQ::GetMsg() + 30

      3   com.filemaker.dbengine.framework 0x000000010c7c1a42 Draco::DBEngineThread::Main() + 62

      4   com.filemaker.support.framework 0x000000010ba173ff Draco::Thread::RunThread() + 59

      5   com.filemaker.support.framework 0x000000010ba16480 Draco::Thread::ThreadUnixProc(void*) + 54

      6   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      7   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      8   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 5:

      0   libsystem_kernel.dylib         0x00007fff8e7a0136 __psynch_cvwait + 10

      1   com.filemaker.support.framework 0x000000010ba1545a Draco::ConditionVar::Wait(Draco::CMutex&, unsigned int) + 144

      2   com.filemaker.dbengine.framework 0x000000010c81d80f Draco::DBLockContinueThread::GetNextReadyContinuation(bool&, Draco::Thread*) + 89

      3   com.filemaker.dbengine.framework 0x000000010c81d449 Draco::DBLockContinueThread::Main() + 105

      4   com.filemaker.support.framework 0x000000010ba173ff Draco::Thread::RunThread() + 59

      5   com.filemaker.support.framework 0x000000010ba16480 Draco::Thread::ThreadUnixProc(void*) + 54

      6   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      7   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      8   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 6:: com.apple.CFSocket.private

      0   libsystem_kernel.dylib         0x00007fff8e7a03fa __select + 10

      1   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      2   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      3   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 7:

      0   libsystem_kernel.dylib         0x00007fff8e7a15c2 poll + 10

      1   com.filemaker.omniorb4.framework 0x000000010bd53792 omni::tcpEndpoint::AcceptAndMonitor(void (*)(void*, omni::giopConnection*), void*) + 118

      2   com.filemaker.omniorb4.framework 0x000000010bcaa7fe omni::giopRendezvouser::execute() + 138

      3   com.filemaker.omniorb4.framework 0x000000010bcbb1d7 omniAsyncWorker::real_run() + 657

      4   com.filemaker.dbengine.framework 0x000000010c5c072e Draco::threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 22

      5   com.filemaker.omniorb4.framework 0x000000010bcbb482 omniAsyncWorker::run(void*) + 46

      6   com.filemaker.omniorb4.framework 0x000000010bd3fe49 omni_thread_wrapper + 148

      7   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      9   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 8:

      0   libsystem_kernel.dylib         0x00007fff8e7a0136 __psynch_cvwait + 10

      1   com.filemaker.omniorb4.framework 0x000000010bd3f994 omni_condition::timedwait(unsigned long, unsigned long) + 48

      2   com.filemaker.omniorb4.framework 0x000000010bcb10e8 omni::Scavenger::execute() + 162

      3   com.filemaker.omniorb4.framework 0x000000010bcbb1d7 omniAsyncWorker::real_run() + 657

      4   com.filemaker.dbengine.framework 0x000000010c5c072e Draco::threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 22

      5   com.filemaker.omniorb4.framework 0x000000010bcbb482 omniAsyncWorker::run(void*) + 46

      6   com.filemaker.omniorb4.framework 0x000000010bd3fe49 omni_thread_wrapper + 148

      7   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      9   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 9:

      0   libsystem_kernel.dylib         0x00007fff8e79b4de mach_msg_trap + 10

      1   libsystem_kernel.dylib         0x00007fff8e79a64f mach_msg + 55

      2   com.apple.CoreFoundation       0x00007fff91fc4eb4 __CFRunLoopServiceMachPort + 212

      3   com.apple.CoreFoundation       0x00007fff91fc437b __CFRunLoopRun + 1371

      4   com.apple.CoreFoundation       0x00007fff91fc3bd8 CFRunLoopRunSpecific + 296

      5   com.apple.AppKit               0x00007fff9753f56b _NSEventThread + 137

      6   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      7   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      8   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 10:

      0   libsystem_kernel.dylib         0x00007fff8e7a033a __recvfrom + 10

      1   com.filemaker.omniorb4.framework 0x000000010bcb2fae omni::giopStream::inputMessage() + 260

      2   com.filemaker.omniorb4.framework 0x000000010bca638b omni::giopImpl12::inputNewServerMessage(omni::giopStream*) + 55

      3   com.filemaker.omniorb4.framework 0x000000010bca6819 omni::giopImpl12::inputMessageBegin(omni::giopStream*, void (*)(omni::giopStream*)) + 105

      4   com.filemaker.omniorb4.framework 0x000000010bc98734 omni::GIOP_S::dispatcher() + 114

      5   com.filemaker.omniorb4.framework 0x000000010bcb5ad6 omni::giopWorker::real_execute() + 1378

      6   com.filemaker.omniorb4.framework 0x000000010bcb5cc6 omni::giopWorker::execute() + 46

      7   com.filemaker.omniorb4.framework 0x000000010bcbb1d7 omniAsyncWorker::real_run() + 657

      8   com.filemaker.dbengine.framework 0x000000010c5c072e Draco::threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 22

      9   com.filemaker.omniorb4.framework 0x000000010bcbb482 omniAsyncWorker::run(void*) + 46

      10  com.filemaker.omniorb4.framework 0x000000010bd3fe49 omni_thread_wrapper + 148

      11  libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      12  libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      13  libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 11:

      0   libsystem_kernel.dylib         0x00007fff8e7a15c2 poll + 10

      1   com.filemaker.omniorb4.framework 0x000000010bd4d72f omni::tcpActiveCollection::Monitor(void (*)(void*, omni::giopConnection*), void*) + 49

      2   com.filemaker.omniorb4.framework 0x000000010bcaa668 omni::giopMonitor::execute() + 66

      3   com.filemaker.omniorb4.framework 0x000000010bcbb1d7 omniAsyncWorker::real_run() + 657

      4   com.filemaker.dbengine.framework 0x000000010c5c072e Draco::threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 22

      5   com.filemaker.omniorb4.framework 0x000000010bcbb482 omniAsyncWorker::run(void*) + 46

      6   com.filemaker.omniorb4.framework 0x000000010bd3fe49 omni_thread_wrapper + 148

      7   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      9   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 12:

      0   libsystem_kernel.dylib         0x00007fff8e7a0136 __psynch_cvwait + 10

      1   com.filemaker.support.framework 0x000000010ba14c31 Draco::Semaphore::P(Draco::Thread*) + 109

      2   com.filemaker.support.framework 0x000000010ba17ec7 Draco::RepThread::RunThread() + 95

      3   com.filemaker.support.framework 0x000000010ba16480 Draco::Thread::ThreadUnixProc(void*) + 54

      4   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      5   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      6   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 13:

      0   libsystem_kernel.dylib         0x00007fff8e7a0136 __psynch_cvwait + 10

      1   com.filemaker.support.framework 0x000000010ba14c31 Draco::Semaphore::P(Draco::Thread*) + 109

      2   com.filemaker.support.framework 0x000000010ba17ec7 Draco::RepThread::RunThread() + 95

      3   com.filemaker.support.framework 0x000000010ba16480 Draco::Thread::ThreadUnixProc(void*) + 54

      4   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      5   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      6   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 14:: com.apple.NSURLConnectionLoader

      0   libsystem_kernel.dylib         0x00007fff8e79b4de mach_msg_trap + 10

      1   libsystem_kernel.dylib         0x00007fff8e79a64f mach_msg + 55

      2   com.apple.CoreFoundation       0x00007fff91fc4eb4 __CFRunLoopServiceMachPort + 212

      3   com.apple.CoreFoundation       0x00007fff91fc437b __CFRunLoopRun + 1371

      4   com.apple.CoreFoundation       0x00007fff91fc3bd8 CFRunLoopRunSpecific + 296

      5   com.apple.CFNetwork           0x00007fff9b8f7420 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434

      6   com.apple.Foundation           0x00007fff92e87e92 __NSThread__main__ + 1345

      7   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      9   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 15:: JavaScriptCore::BlockFree

      0   libsystem_kernel.dylib         0x00007fff8e7a0136 __psynch_cvwait + 10

      1   libc++.1.dylib                 0x00007fff98da0d2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126

      2   com.apple.JavaScriptCore       0x00007fff99068aca JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170

      3   com.apple.JavaScriptCore       0x00007fff98e584b4 JSC::BlockAllocator::blockFreeingThreadMain() + 84

      4   com.apple.JavaScriptCore       0x00007fff98e4dcff WTF::wtfThreadEntryPoint(void*) + 15

      5   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      6   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      7   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 16:: JavaScriptCore::Marking

      0   libsystem_kernel.dylib         0x00007fff8e7a0136 __psynch_cvwait + 10

      1   libc++.1.dylib                 0x00007fff98da0c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47

      2   com.apple.JavaScriptCore       0x00007fff98e58adb JSC::GCThread::waitForNextPhase() + 171

      3   com.apple.JavaScriptCore       0x00007fff98e58938 JSC::GCThread::gcThreadMain() + 88

      4   com.apple.JavaScriptCore       0x00007fff98e4dcff WTF::wtfThreadEntryPoint(void*) + 15

      5   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      6   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      7   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 17:: JavaScriptCore::Marking

      0   libsystem_kernel.dylib         0x00007fff8e7a0136 __psynch_cvwait + 10

      1   libc++.1.dylib                 0x00007fff98da0c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47

      2   com.apple.JavaScriptCore       0x00007fff98e58adb JSC::GCThread::waitForNextPhase() + 171

      3   com.apple.JavaScriptCore       0x00007fff98e58938 JSC::GCThread::gcThreadMain() + 88

      4   com.apple.JavaScriptCore       0x00007fff98e4dcff WTF::wtfThreadEntryPoint(void*) + 15

      5   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      6   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      7   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 18:: JavaScriptCore::Marking

      0   libsystem_kernel.dylib         0x00007fff8e7a0136 __psynch_cvwait + 10

      1   libc++.1.dylib                 0x00007fff98da0c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47

      2   com.apple.JavaScriptCore       0x00007fff98e58adb JSC::GCThread::waitForNextPhase() + 171

      3   com.apple.JavaScriptCore       0x00007fff98e58938 JSC::GCThread::gcThreadMain() + 88

      4   com.apple.JavaScriptCore       0x00007fff98e4dcff WTF::wtfThreadEntryPoint(void*) + 15

      5   libsystem_pthread.dylib       0x00007fff97f8f05a _pthread_body + 131

      6   libsystem_pthread.dylib       0x00007fff97f8efd7 _pthread_start + 176

      7   libsystem_pthread.dylib       0x00007fff97f8c3ed thread_start + 13

       

      Thread 19:

      0   libsystem_kernel.dylib         0x00007fff8e7a094a __workq_kernreturn + 10

      1   libsystem_pthread.dylib       0x00007fff97f8c3dd start_wqthread + 13

       

      Thread 20:

      0   libsystem_kernel.dylib         0x00007fff8e7a094a __workq_kernreturn + 10

      1   libsystem_pthread.dylib       0x00007fff97f8c3dd start_wqthread + 13

       

      Thread 21:

      0   libsystem_kernel.dylib         0x00007fff8e7a094a __workq_kernreturn + 10

      1   libsystem_pthread.dylib       0x00007fff97f8c3dd start_wqthread + 13

       

      Thread 22:

       

      Thread 0 crashed with X86 Thread State (64-bit):

        rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff57495d78  rdx: 0x0000000000000000

        rdi: 0x000000000000130f  rsi: 0x0000000000000006  rbp: 0x00007fff57495da0  rsp: 0x00007fff57495d78

         r8: 0x0000000000000000   r9: 0x000000000000004d  r10: 0x0000000008000000  r11: 0x0000000000000206

        r12: 0x00007fff8fe495f4  r13: 0x000000011023d000  r14: 0x00007fff7dc58300  r15: 0x00007fff8fe495c8

        rip: 0x00007fff8e7a0286  rfl: 0x0000000000000206  cr2: 0x00007fff7e0f8fd8

       

      Logical CPU:     0

      Error Code:      0x02000148

      Trap Number:     133

        • 1. Re: Filemaker 14 crashing when printing
          TSGal

          treycaliva:

           

          Thank you for your post.

           

          Does the crash occur with a specific layout?

           

          Are you able to manually print?  That is, go to one of the layouts, pull down the File menu and select Print?

           

          What type of objects/fields do you have on the layout(s)?

           

          What three script steps occur before and after the Print script step?

           

          Please install FileMaker Pro 14.0.2 and let me know if there is any difference.

           

          Any other information you can provide may be helpful in narrowing down the possible cause(s).

           

          TSGal

          FileMaker, Inc.

          • 2. Re: Filemaker 14 crashing when printing
            treycaliva

            - Crash occurs on several different layouts.

            - Yes, I am able to manually print. Crash only occurs when printing occurs during a script.

            - Layout contains Text Fields and one Web Viewer

            - Preceding three script steps are:

                 - Go to Related Record

                 - Sort Records

                 - Print Setup

             

            Still happening with FileMaker Pro 14.0.2 installed. I have several other crash reports if those will be of any assistance.

             

            Thanks!

            • 3. Re: Filemaker 14 crashing when printing
              TSGal

              treycaliva:

               

              Thank you for the additional information.

               

              Since you are able to manually print but not during a script, I'd like to try a few tests.

               

              First, create a new script "PRINT" with the script steps:

                Print Setup [ Restore ; No dialog ]

                Print [ Restore: <printer selected> ; No dialog ]

               

              Make sure in both the "Print Setup" and "Print" script steps that you select the specific printer.

               

              Save and run the "PRINT" script.  Does this work?  If so, then in your original script, after "Sort Records", disable both "Print Setup" and "Print" steps and add the script step:

                Perform Script [ "PRINT" ]

               

              Save and run the original script.  Does this work?

               

              If you are still crashing, send in a copy/clone of your solution along with the latest crash report.  I have sent you a private message with instructions where to send the files.

               

              TSGal

              FileMaker, Inc.

              • 4. Re: Filemaker 14 crashing when printing
                Benjamin Fehr

                TSGal

                There's a related Report of mine concerning FMP12 RunTime with Mac OSX - 10.10.3

                Runtime(12.0.4) crash when try to print or print-preview

                 

                The issue got resolved with update to FMP 13.

                I'm not sure if there was a correlation with FMP been installed prior to update of Mac OSX.

                De-Install and Re-Install of FMP AND/OR Update to Mac OSX 10.11 could be worth a try

                • 5. Re: Filemaker 14 crashing when printing
                  BrynBehrenshausen

                  Hey there, I just came across this thread and wanted to share my solution. I had the same problem where if I had a print script, the first print would go fine, but running the script again would cause FM to crash (14.0.5). I simply added a Pause/Resume Script step with a 1 sec duration in between Print Setup and Print, and the crashing has stopped. A little annoying that it's necessary, but it beats the crashing for sure!