I have called support 3 times with the final comment being something is wrong with my machine. FM 13 works perfectly. I have downloaded FM14 Advanced 4 times. It downloads fine, but when I open the program, it can't open any of my files including the downloaded starter solutions. I have repaired permissions, verified the disk and done a safe boot (downloaded from there). I have even allowed guest access to try the same since support thought I might have a corrupted Admin file. Support has verified that the current operating system on my machine is compatible. This very frustrating.