1 Reply Latest reply on Oct 20, 2015 5:25 AM by steveromig

    Filemaker 14 keeps crashing

    sunnychu

      I attempt to installed FM14 today and it turns out to keep crashing.

       

      Some information below

       

      - My computer running on window 7 professional

       

      - I have been using FM13 advance on this computer and its perfectly fine

       

      - I successfully installed FM14, type in my user name and get to see the introduction screen, and when I press "open file", it crashes the first time.

       

      - After the initial crash, the FM14 program will immediately crash if i click into it via desktop shortcut icon.

       

      - Hoever, the program will not crash if I open it by clicking an existing filemaker file, it will be able to open the file and do most function. But when I click on script workspace, it will immediately crash.

       

      - I then try to install standard filemaker 14 (non-advanced version), i was again able to see the introduction screen, and when I try to open the script workspace it crashes again. And since then it has the exact issue as the advance version.

        • 1. Re: Filemaker 14 keeps crashing
          steveromig

          Sunny Chu wrote:

           

          I attempt to installed FM14 today and it turns out to keep crashing.

           

          Some information below

           

          - My computer running on window 7 professional

           

          - I have been using FM13 advance on this computer and its perfectly fine

           

          - I successfully installed FM14, type in my user name and get to see the introduction screen, and when I press "open file", it crashes the first time.

           

          - After the initial crash, the FM14 program will immediately crash if i click into it via desktop shortcut icon.

           

          - Hoever, the program will not crash if I open it by clicking an existing filemaker file, it will be able to open the file and do most function. But when I click on script workspace, it will immediately crash.

           

          - I then try to install standard filemaker 14 (non-advanced version), i was again able to see the introduction screen, and when I try to open the script workspace it crashes again. And since then it has the exact issue as the advance version.

           

          A few questions?

           

          Do you have any plug-ins installed?  Do you have the 32-bit or 64-bit version of FileMaker Pro Advanced installed?

           

          Steve Romig

          FileMaker, Inc.