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when I copy a record some of the fields are blank where there was data in the original record - why?

Question asked by sallyhamm on Oct 20, 2015
Latest reply on Oct 20, 2015 by Abingdon

When I have multiple people in a specific business and just want to duplicate one record and just replace the name I copy the original record by; Records>duplicate record.

 

Not all of the information flows to the new record - do not know why -

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