3 Replies Latest reply on Oct 28, 2015 1:20 PM by GregoryLypny

    Locked out of my database!

    GregoryLypny

      Hello,

       

      I recently got a new iMac for home, and when I transferred a Filemaker Pro file to it from my iMac at work, I am prompted for a username and password when I try to open it. The file opens without a username and password at work.  I do not recall ever enabling any security on the file, although long time ago I may have turned full admin privileges on and then off when I was trying to resolve a problem where Filemaker would not print records to PDF.

       

      The file contains student grades, and I really need to be able to open it at home.  Any suggestions as to how I can fix it would be much appreciated.  I opened it at work and then tried to look under Manage/Security but was prompted for a username and password, so I suspect that there is some form of security enabled somewhere in there.

       

      Regards,

       

      Gregory

        • 1. Re: Locked out of my database!
          Extensitech

          Every FM file has at least one full-access username and password (unless it's been stripped out using FMPA, which I'd bet you'd remember doing).

           

          If you're getting in without a login at work, then either it's remembered by your computer, or the File Options (File->File Options) specify that a default account should be used when logging in. If you've never messed with the security, a new file gets a username of "Admin" and a password that's blank. I'd look there and try that.

           

          There was a behavior change with 14 related to managing security. It used to be that you had to enter a full access username and password to save changes to security (to make sure you knew one and didn't lock yourself out). Now, you're required to enter that when opening Manage Security. If the menu item isn't greyed out, that would indicate that you're already in as a full access user, but you'll need to know what that username and password is in order to get into, and then save, Manage Security.

           

          HTH

           

          Chris Cain

          Extensitech

          • 2. Re: Locked out of my database!
            skywillmott

            On your iMac at work, the admin username and password may be stored in your 'Keychain'. You can look for it using the 'Keychain Access' application which is in Applications -> Utilities

             

            If you can see it in the login keychain list, double click the entry and you will see the user account name, and then check the box to 'Show password' and after entering your login password, the FileMaker file password will be displayed.

            • 3. Re: Locked out of my database!
              GregoryLypny

              Hi Chris and Skywillmott,

               

              Thanks for your help! There was, in fact, a keychain password item with the password in it. Grades recovered. Happy professor.

               

              Thanks once again,

               

              Gregory