what does the FMS stats log say?
Any Anti-virus scanning, external backup,... other services or applications?
Thank you for replying!
I will have to connect and look at the stats log, I do not recall off the top of my head.
There is no antivirus installed, no external back up running. There is an application called "ManageEngine Inventory" that scans the server periodically. I did some research and it looks like it sends information back to the host for inventory purposes.
Have you checked external data sources in the databases to make sure you have no defunct file references? FileMaker will hunt for databases on servers where they no longer exist until it times out, so if you have dead references in there, you'll wind up with delays.
Thank you for the suggestion. To my knowledge no one has checked the data sources (I inherited the issue when I started here)
I will check and report back what I find.
Just wanted to give an update to this since we ended up solving the issue. I hope this helps others if they have it.
We ended up going to the clients site (Puerto Rico) and immediately noticed they had IP phones with their computers going through the phone. As soon as we eliminated the phone and had the clients directly plugged into the wall, the issue went away. I am unsure if there was a specific setting on the phone or just the phone in general.
Hopefully this helps someone in the future, always eliminate all variables!