Web direct - Refreshing issue

Discussion created by sudha on Nov 3, 2015
Latest reply on Nov 3, 2015 by coherentkris

Hi all,


We have installed FM Server 14 in Microsoft windows Server 2008 R2.


The users in certain countries are accessing the web direct without any issues. However, users in countries such as India, Hongkong and Singapore are facing refreshing issue when trying to enter the data in the web version. This issue is occurring often where in it is not allowing users to enter the data in the application.


Kindly advise on this.


Thank you.