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Cannot Insert PDF into container field if PDF was created by Filemaker

Question asked by kfure on Nov 5, 2015
Latest reply on Nov 5, 2015 by schamblee

I have a script which Saves records as a PDF. I want to insert that PDF into a container field, but when I choose insert PDF, all the PDFs that were created by filemaker are "greyed out" and unavailable to select. I can successfully insert and view other PDFs. Can anyone help me?

 

I am on a MAC Yosemite 10.10.5 and Filemaker Pro 13.

I have the most recent Adobe Acrobat DC 2015 version.

 

I deleted 2 adobe plug-ins, because I read those could be problems, but this did not help the Filemaker created PDFs.

 

In the script step to Save As PDF, I have tried setting compatibility 7 and later, and 5 and later. Neither work. No passwords are required.

Selected "Run script with full access privileges".

 

Please help!

Thanks!

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