what OS on the client in scenario 1, and what version of Word in both scenarios (assuming that you have Word open in the RDP session, or are you copying from inside RDP to paste outside?
In general: not a good idea to use an RDP session to the FMS box for "production functionality". The server should be left alone. Too many chances of things going wrong if users muck about in the RDP session.
In scenario 1 the OS is Windows 7 Professional and the version of Word is 2007 in both scenarios.
The action is "copy from inside RDP to paste outside" (in local machine with windows 7).
- If copying and pasting from a remote computer don't work, clipboard redirection might be disabled. To fix this, disconnect your Remote Desktop session, and then do this:Open Remote Desktop Connection by clicking the Start button , clicking All Programs, clickingAccessories, and then clicking Remote Desktop Connection.Click Options, click the Local Resources tab, and then, under Local devices and resources, select theClipboard check box.
- Depending on the policies of your network and the version of Windows that is running on the remote computer, this procedure might not work with some Remote Desktop connections.
I checked the settings and unfortunately that option is already active.
If the contents of the clipboard are too large ( very possible with Word ), either RDP will not sync the clipboard, or it could take a bit.