I have a script that emails a pdf of a record on my laptop and one of my iPads. I recently installed the file on a second iPad and the same script emails a screenshot rather than the PDF.
An ideas on what I'm missing?
can you post the script?
Can't seem to get the script to load in here. Apparently a PDF is not acceptable.
is it really a screenshot - and not just a pdf from a different (form-) layout?
maybe it's a problem with the filepath - that refers to a screenshot
how did You create the pdf?
(native FileMaker can't create screenshots)
Copied script but can not paste here. Any suggestions on how to post the script?
You may be able to convert the pdf to jpg (if it's one page). That's what I do. What platform are you on?
I checked and the attachment that comes with the email is not a PDF. It's and IMG_320.PNG
ok, thanks for posting the script, too.
Are there any other settings that may be different between the two iPads? same OS version, same FMGo version?
This may need to be posted in Report a Product Issue.
OS is different and I’d bet the FMGo is as well. They are about 2 years apart.
Kutcher Engineering & Inspections Inc.
Old iPad that works properly OS 7.0.6 (11B651) Filemaker Go installed in 2013. Pretty sure I haven't updated since then.
New iPad with issues OS 8.4 (12H143) Filemaker Go installed in summer of 2015.
I have done a bit more investigating and have discovered something that will be of interest.
I have two Filemaker solutions running on the iPads, both with emailing scripts. I just checked the other solution and it emails properly from both iPads. I guess I will have to see if I can find a difference.
That's usually a good start. Check to see if you can screen shot the two scripts. There may be differnces!
You have the one script, do you need it again?
for your benefit to see the differences. post the second only if you need help!
Here’s the other script.
Script that doesn’t work properly from the second iPad
The following script does not work properly.
The following is the script that does work properly.
can you update the iPad that doesn't work? OS and FMGo?
Just so you know, the one that doesn’t work is the newest one with the latest software.
Well, updating Filemaker did the trick. Thanks very much.
Retrieving data ...