1 Reply Latest reply on Nov 15, 2015 5:24 AM by JimFolk

    Filemaker Pro 14 and OSX 10.11.1 'send mail' problem with Outlook 2011

    JimFolk

      We just recently upgraded to El Capitan 11.1 and Filemaker Pro 14 yesterday. Conversion of older FMP files worked smoothly but we now have a problem sending emails using the Send Mail script. When we execute the Send Mail script, we are taken to Outlook 2011 but no email is created.

       

      Is this a known problem and is there a fix available?

       

      Any help is appreciated.

       

      Thanks.

        • 1. Re: Filemaker Pro 14 and OSX 10.11.1 'send mail' problem with Outlook 2011
          JimFolk

          Thanks to replies in the "Report a Problem" section, we found a workaround.

           

          The problem seems to be OS X 10.11.1 related and how it interacts with Microsoft Outlook (2011).


          Based on their suggestions, we opened Mail, set it as the default application but left Outlook set as the default application, as well. For some reason, this worked. Now, when we select a 'send mail' function, the email is composed and presented in Outlook to edit before sending (or sent automatically when the "Perform without dialogue" option is selected).


          I know this isn't ideal, but it will work until the OS X bug is fixed.


          This was a major issue for us as many of our routines trigger automated emails.


          Have a great Sunday!


          Jim