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moving external secure containers

Question asked by Jonathan Jeffery on Nov 16, 2015
Latest reply on Nov 17, 2015 by Jonathan Jeffery

I've just moved a database from one filemaker server to another (both *identical* Windows 2012/FMS14 set ups).

 

The database uses secure external storage (in the default location).

 

However, now the container fields in the database all show  <Missing: Filename.xxx>

 

I've seen similar things when moving storage if I fail to place the external storage folder in the correct place, but I am sure that the folder is in the correct place.

 

As a test, I tried moving the container folder out of the RC_Data_FMS, then adding a new file to a container field in my database -- this re-created the container folder structure, confirming exactly where the database was looking for it's external data (exactly where I though it should be).

 

Is this a hidden 'gotcha' when moving secure folders, or is there something that I'm missing?

 

More importantly, is there a fix, or have I just destroyed my client's data?

 

Help much appreciated.

 

J.

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