I am experiencing profile / site problems, but cannot find a way here to contact support.
I have contacted filemaker support, but haven't received an answer.
Does anybody know where to report problems ???
Not sure if you mean the community site or the FM main site.
You might try sending a message to steveromig or TSGal depending on what your issue is exactly.
I do mean the community,
I am not able to log in to my original account, as my password is not accepted.
Muliple attempts to reset my password have failed, as I am not receiving the mail with a reset link. (it is. it ending up in junk or spam folders)
and when attempting to set up a new account, using my email (the email used in my original account), I am getting a message stating that this email is already in use.
The account I am logged in to now is set up with a temporary email, but I would much prefer to have the problem solved, and have an active account with my primary email.
Thank you for your posts.
1. Log out of this temporary account.
2. Go back and "Sign In". Click the link "I forgot my password", and enter the desired email address only. An email will be sent to the desired email address with instructions how to reset your password.
Let me know if you need additional clarification.
This time I did get the password reset link in my mailbox, but the system constantly rejected the token given in the mail.
As I copied and pasted it in, I am sure it was entered correct. Also username was correct.
4 days ago, I followed the procedure suggested, and did indeed this time receive an email to reset my password, However, the token given was not accepted, and I had to wait 24 hours to try again.
Now, as I am again hitting the "forgot password" with my username, I am again not receiving any emails to reset my password!
Retrieving data ...