Did you test it using ip address for <server> ?
Depending upon your Network speed it may vary.!!
Yes I tried the IP address, same results. As for network speeds I have 1 gig links between the machines. It's not a network issue. It's a filemaker issue somewhere.
Are there any other addresses in the External Data Source entry?
We've noticed a similar issue on FM Server 13 & now 14. The initial script of the server database crashes FileMaker during a long calculation sort for the dashboard when accessing via opener file over a WAN connection from Windows. Using Open Remote solves the issue and is quicker.
Haven't found any resolution. Same opener file for Windows on LAN, Mac on LAN, Mac on WAN are all fine and the sort is a second or two. Open Remote for Windows on WAN is also fine. Opener file for Windows on WAN - will crash during the sort in the resulting file.
Not a network issue as the saved Open Remote address favorite is identical to the External Data Source address in the opener file. Opener file is also already closed when the crash occurs. Its a performance difference as the WAN connections are router-based VPN connections - just connecting over an internet connection vs local gigabit.
I'll post back if we're able to resolve but we only have one person impacted, so he just uses Open Remote.
That is very weird because normally once the opener file has pulled the main file open it does nothing more. Any differences in the file reference for that rogue opener file vs. the other ones (IP used instead of DNS, or other way around,...)
Are you using the SSL option of FMS and if so with the default certificate or a custom one?
It is very weird which is why I wanted to add to this as it sounds similar.
Exact same entry in both with custom valid SSL cert. Opener file is fully closed and out of the way but we can always reproduce the issue. He's the owner of the IT company so all the usual troubleshooting has been checked through.
Our best guess has been the opener file causes a slower connection than an Open Remote connection and the background sort crushes the FM.exe. I do need to revisit that dashboard calculation to optimize better ....
File cache size has also been suspect as the opener file can work if immediately launched after the FM force quit. But we can still show a slower connection to the server vs using Open Remote.
Well, I was able to get it to work only after rebooting the server! This still doesn't explain what is causing the issue, but for now it's back to performing normal. I was connecting Filemaker Pro Advance 14, 13, and 12 with the same results. After the reboot of the server, the problem went away for now. I'll wait for when it returns.
Again the launch file was local with only two things placed in it. A Button with Single Open File and 1 external file reference.
again, I tried DNS name and IP address, no difference.
So at the moment I'm working fine. Thanks for the input, but I do think something is causing this bug. Extremely reproducible with multiple machines until the server rebooted. Maybe this data can help the server developers enhance their product.
We had some issues with connectivity when one of our DNS server went wonky after a series of Windows patches. The servers wouldn't be able to connect until reboot, then would go wonky again some time later. Fixing the DNS server fixed the issue. Any possibility of addressing / networking issues?