AnsweredAssumed Answered

Filemaker Go 14 issue with PDF417 Pro Barcode under iOS9

Question asked by paradocs on Nov 30, 2015
Latest reply on Dec 1, 2015 by TorstenBernhard

For a year now, we are using PDF417 Pro Barcode Scanner integrated with filemaker go. (The app function is called via sendURL)


Since the update of iOS 9, we have a serious compatibility issue, where the ipad screen wouldn't rotate to initial state (landscape) when getting back from PDF417 app... I'm guessing this is due to the back-to-app feature and the fact that this app is forcing portrait mode. Also, the iPad is on a kiosk enclosure, thus the orientation is not updated after getting back into filemaker.


We weren’t having this issue under iOS 8. Is there any way to force the iPad screen to rotate?


Also note that we are using the set allowed orientation script step. Before and after this URL call, and it has no effect on the behaviour.


Any help with this issue would be really appreciated since we can no longer downgrade to iOS 8.4.1.


See attached a video of the issue.


Thank you