AnsweredAssumed Answered

2-Machine Deployment - Database Server loses connective with Web Publishing Server

Question asked by on Dec 2, 2015
Latest reply on Dec 2, 2015 by

Product and version: FileMaker 13 Server Advanced Version 13.0.905

OS and version: Windows Server 2008 R2 SP 1


Users will call in stating that they cannot log into our CWP site.  After some research, the Database server has lost connectivity with Web Publishing server.  Restarting the Web Publishing server will sometimes result in connectivity being re-established (I'd say 20% of the time) but most of the time a restart of both the Database server and the Web Publishing server is required to restore connectivity.  20% of the time multiple restarts are required.


How to replicate:


Workaround (if any):

No workaround.  A restart of the server is required.